Dunkin'

3.8
427 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
215 W. Hamilton St, Allentown, PA
18101, United States

Hours

Reviews

3.8
427 reviews
5 stars
217
4 stars
73
3 stars
48
2 stars
22
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drink specifications.

Service Quality

While some reviews praised friendly and quick service, others highlighted rude staff and poor customer service experiences.

Cleanliness

Several customers noted unsanitary conditions, including dirty cups and hair in food, raising concerns about hygiene.

Product Quality

Feedback indicated dissatisfaction with food and drink quality, with complaints about watered-down coffee and stale donuts.

Operational Issues

Customers expressed frustration over inconsistent hours of operation and frequent shortages of menu items.
  • VR
    Valerie Rivera
    Nov 2, 2025
    3.0
    First off, the drinks were good, but the lady in the back was grabbing hash browns with her bare hands—no gloves on—and throwing them in the oven. That’s disgusting. Very unsanitary
  • CV
    Cassandra Morrison Vlahos
    Oct 29, 2025
    1.0
    I asked for oat milk and sugar on the side as my friend is lactose intolerant. They said they "could not" give oat milk on the side. In addition, my medium regular hot coffee tasted watered down and weak. My hash browns were all mushy, and I attempted to eat them in the car. No crunch whatsoever.
  • CC
    cupcakecr445
    Oct 25, 2025
    5.0
    I always get the hash browns on Dunkin’
  • CV
    Cristy Vargas
    Oct 24, 2025
    1.0
    I bought this cappuccino, and after I was already some distance away from the place, I realized the cup had been used. How disgusting! It even has lipstick marks and coffee stains, as you can see in the photo. It seems like an employee used the cup before and then they served my coffee in the same one.
  • CF
    Cristal Pena Fernandez
    Oct 22, 2025
    1.0
    Horrible I asked for a Carmel latte with whipped cream they gave me a iced caramel latte with cinnamon swirl definitely would never drink that I ordered thru the drive thru and no one ever specified of I wanted iced or hot.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Allentown, PA?

Dunkin' in Allentown is open Monday to Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Allentown offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.