Dunkin'

3.6
415 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1403 N Cedar Crest Blvd, Allentown, PA
18104, United States

Hours

Reviews

3.6
415 reviews
5 stars
178
4 stars
81
3 stars
44
2 stars
29
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are reported to be rude or unprofessional.

Order Accuracy

There are frequent complaints about incorrect orders, with several customers noting repeated issues with getting their orders wrong.

Cleanliness

The cleanliness of the location is inconsistent, with some reviews highlighting a clean and inviting atmosphere, while others mention filthy conditions.

Coffee Quality

While many customers enjoy the coffee, there are complaints about it being lukewarm or poorly made, indicating a decline in quality.

Management Issues

Several reviews point to poor management practices, including lack of professionalism and inadequate staffing during busy hours.
  • MM
    Marc McCarthy
    Nov 5, 2025
    5.0
    Family loves it
  • AA
    Abby
    Oct 21, 2025
    5.0
    I come here everyday after school, and every single time I have been greeted with the nicest service. The workers know my order and have it practically made by the time I get there. They are the sweetest people.
  • EK
    Ed Killian
    Oct 11, 2025
    4.0
    Good coffee and donuts. Wish they had a drive thru.
  • NS
    Novation Sales
    Oct 6, 2025
    1.0
    Got the wrong order 2 days in a row and when I go to say something they all walk away and don’t want to talk. I’ve had to suck up eating a wrap when I ordered a sandwich 2 times now. Terrible service
  • BC
    B and C
    Sep 4, 2025
    4.0
    Another Dunkin’. Clean facility and fresh donuts. Apple Fritters dont measure up. No apple chunks, no crispiness, filled with apple pie filling.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Allentown, PA?

Dunkin' in Allentown is open from 5:00 AM to 7:00 PM Monday to Friday, and from 6:00 AM to 7:00 PM on weekends.

Does Dunkin' in Allentown offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services for your convenience.