Chipotle Cedar Crest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary restrooms.
Portion Sizes
Customers frequently complained about small portion sizes, particularly for meat and toppings, leading to dissatisfaction with value for money.
Service Quality
Service was inconsistent, with reports of rude staff, long wait times, and poor customer interaction.
Food Quality
There were numerous complaints about food quality, including undercooked rice, stale chips, and items being out of stock.
Inconsistency
Many customers noted a lack of consistency in food preparation and availability of ingredients, leading to a frustrating dining experience.
MQ
M Q
Nov 14, 2025
5.0
This is an excellent chipotle - my order was EXACTLY as I ordered it online. They actually gave me extra of the things I requested extra of, as well as a hearty portion of beef barbacoa, which was properly cooked (my chipotle pet peeve is when they don't fully cook the barbacoa). I drove up to the pick up window and got my food right away. A+
MT
Melvin Tecreo Tecreo
Nov 10, 2025
5.0
Excelente 👌 lugar
DO
Danielle Olivas
Oct 22, 2025
5.0
This location is a great one!
IR
Ian Riccaboni
Oct 20, 2025
5.0
We've been going to this Chipotle since it switched over from being an Arby's. As things were re-opening during the pandemic, we had some inconsistent experiences with service, food quality, etc but over the last few months, we have had great food and great experiences ordering ahead and ordering at the counter. The food is well prepared, the staff is friendly, and the restaurant is clean.
AX
Al X
Sep 26, 2025
1.0
The portion sizes, especially for meat, are extremely underwhelming. It feels more like a soup kitchen than a legitimate restaurant. When you ask for a little more, you're given just one or two extra pieces — barely making a difference. This seems to be a directive from management, but it only serves to frustrate customers.
Popular menu items like guacamole or fajitas are frequently out of stock, especially during peak hours. When they are available, the portions are shockingly small for the price. Additionally, the rice often sits out too long and can become dry or hard.
Ordering delivery is even worse — you typically receive noticeably smaller portions compared to what you’d get after waiting in line for half an hour in person.
Cross-contamination is also an issue. Food bins are placed too closely together, leading to ingredients mixing. On top of that, the cleaning solution used on the line has, on occasion, ended up in the food — leaving a chemical taste that’s not only unpleasant but potentially unsafe.
Overall, I’m not a fan of this restaurant format. The experience is inconsistent, the portions unreliable, and the quality control leaves much to be desired.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Cedar Crest?
Chipotle Cedar Crest is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Allentown, PA?
It is located at 3114 W Tilghman St, suite 1892, Lehigh, Allentown, PA 18104, next to CVS and Giant.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Cedar Crest offers both in-store pickup and delivery services.
How can I order online from Chipotle Cedar Crest?
You can order online via their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Is Chipotle Cedar Crest LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby Asian food options are available close to Chipotle Cedar Crest?
Nearby options include Ninja Ramen and Sumo Sushi and Japanese Fusion, great choices for Japanese cuisine, as well as LV Korean BBQ & Hot Pot for Korean flavors.
Are there any convenient coffee shops near Chipotle Cedar Crest?
Yes, Nowhere Coffee Co is a nearby cafe where customers can enjoy coffee or smoothies before or after their meal at Chipotle.
Where can customers find essential services like pharmacies or banks near Chipotle Cedar Crest?
Customers can find a CVS pharmacy and a Citizens Bank ATM nearby for convenience while visiting.
What entertainment or shopping options are near Chipotle at Cedar Crest?
Village West shopping center and hobby shops like Warhammer are close by, offering shopping and entertainment opportunities before or after dining at Chipotle.