Chipotle Cedar Crest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff, lack of communication, and disinterest from employees.
Food Quality
Inconsistent food quality was noted, with complaints about undercooked rice, dry meat, and missing ingredients.
Cleanliness
The restaurant was often described as dirty, with overflowing trash, unclean tables, and unsanitary conditions in the restroom.
Portion Sizes
Many reviews mentioned small portion sizes, particularly for meat and toppings, leading to dissatisfaction with value for money.
Availability of Ingredients
Customers frequently encountered shortages of key ingredients, such as rice, cheese, and popular toppings, especially during peak hours.
MM
Mistressmadeye1
2 days ago
5.0
my family and I enjoyed the excellent service from the servers and it was a great place to eat! definitely a place we will be eating at again soon.
LB
Liz Mind UR Biz
Dec 27, 2025
1.0
Well, I used to love this place a while ago, but over the past several years, when I order online, I have spent a ton of money on each order. The orders are always messed up, and the service is terrible b/c it seems like the people don't care, and they don't even thoroughly look at people's orders before making them. I have stopped going to this place and going elsewhere for tacos and such! Don't waste your time and $ at this location! The other issue is that when you have a problem, you can't even talk to someone over the phone now.
NS
Nathan Snyder
Dec 20, 2025
1.0
Visited this Chipotle around 5pm on a slow day—restaurant nearly empty, no line, no rush. Yet the employee assembled my bowl frantically and sloppily, with zero care.
Portions were stingy: barely any pico, a pinch of cheese, and a few shreds of lettuce—even after I asked for more. Communication was nonexistent; no words, no eye contact.
For the price, this level of indifference is ridiculous. Left with a sad, half-filled bowl. Can’t justify coming back to this location.
JS
Joseph Solderich
Dec 6, 2025
5.0
Great Changes. Chris is in charge.and it’s literally a day-night difference. Food made correctly, portion sizes you expect. Now our favorite Chipotle in the area.
BB
BMariesss
Dec 5, 2025
1.0
Th chicken pieces are huge and need to be cut up. Also, you have to ask for extra everything because they only give you a little of everything! Even got a piece of the avocado seed in my bowl
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Cedar Crest?
Chipotle Cedar Crest is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Allentown, PA?
It is located at 3114 W Tilghman St, suite 1892, Lehigh, Allentown, PA 18104, next to CVS and Giant.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Cedar Crest offers both in-store pickup and delivery services.
How can I order online from Chipotle Cedar Crest?
You can order online via their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Is Chipotle Cedar Crest LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby Asian food options are available close to Chipotle Cedar Crest?
Nearby options include Ninja Ramen and Sumo Sushi and Japanese Fusion, great choices for Japanese cuisine, as well as LV Korean BBQ & Hot Pot for Korean flavors.
Are there any convenient coffee shops near Chipotle Cedar Crest?
Yes, Nowhere Coffee Co is a nearby cafe where customers can enjoy coffee or smoothies before or after their meal at Chipotle.
Where can customers find essential services like pharmacies or banks near Chipotle Cedar Crest?
Customers can find a CVS pharmacy and a Citizens Bank ATM nearby for convenience while visiting.
What entertainment or shopping options are near Chipotle at Cedar Crest?
Village West shopping center and hobby shops like Warhammer are close by, offering shopping and entertainment opportunities before or after dining at Chipotle.