Chipotle Mexican Grill

3.3
708 reviews
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About

Mexican Restaurant
Chipotle Cedar Crest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3114 W Tilghman St, Allentown, PA
18104, United States

Hours

Reviews

3.3
708 reviews
5 stars
293
4 stars
99
3 stars
61
2 stars
41
1 star
214

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary restrooms.

Portion Sizes

Customers frequently complained about small portion sizes, particularly for meat and toppings, leading to dissatisfaction with value for money.

Service Quality

Service was inconsistent, with reports of rude staff, long wait times, and poor customer interaction.

Food Quality

There were numerous complaints about food quality, including undercooked rice, stale chips, and items being out of stock.

Inconsistency

Many customers noted a lack of consistency in food preparation and availability of ingredients, leading to a frustrating dining experience.
  • MQ
    M Q
    Nov 14, 2025
    5.0
    This is an excellent chipotle - my order was EXACTLY as I ordered it online. They actually gave me extra of the things I requested extra of, as well as a hearty portion of beef barbacoa, which was properly cooked (my chipotle pet peeve is when they don't fully cook the barbacoa). I drove up to the pick up window and got my food right away. A+
  • MT
    Melvin Tecreo Tecreo
    Nov 10, 2025
    5.0
    Excelente 👌 lugar
  • DO
    Danielle Olivas
    Oct 22, 2025
    5.0
    This location is a great one!
  • IR
    Ian Riccaboni
    Oct 20, 2025
    5.0
    We've been going to this Chipotle since it switched over from being an Arby's. As things were re-opening during the pandemic, we had some inconsistent experiences with service, food quality, etc but over the last few months, we have had great food and great experiences ordering ahead and ordering at the counter. The food is well prepared, the staff is friendly, and the restaurant is clean.
  • AX
    Al X
    Sep 26, 2025
    1.0
    The portion sizes, especially for meat, are extremely underwhelming. It feels more like a soup kitchen than a legitimate restaurant. When you ask for a little more, you're given just one or two extra pieces — barely making a difference. This seems to be a directive from management, but it only serves to frustrate customers. Popular menu items like guacamole or fajitas are frequently out of stock, especially during peak hours. When they are available, the portions are shockingly small for the price. Additionally, the rice often sits out too long and can become dry or hard. Ordering delivery is even worse — you typically receive noticeably smaller portions compared to what you’d get after waiting in line for half an hour in person. Cross-contamination is also an issue. Food bins are placed too closely together, leading to ingredients mixing. On top of that, the cleaning solution used on the line has, on occasion, ended up in the food — leaving a chemical taste that’s not only unpleasant but potentially unsafe. Overall, I’m not a fan of this restaurant format. The experience is inconsistent, the portions unreliable, and the quality control leaves much to be desired.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Cedar Crest?

Chipotle Cedar Crest is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Allentown, PA?

It is located at 3114 W Tilghman St, suite 1892, Lehigh, Allentown, PA 18104, next to CVS and Giant.