Chipotle Mexican Grill

3.3
715 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Cedar Crest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3114 W Tilghman St, Allentown, PA
18104, United States

Hours

Reviews

3.3
715 reviews
5 stars
295
4 stars
99
3 stars
61
2 stars
41
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, lack of communication, and disinterest from employees.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked rice, dry meat, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with overflowing trash, unclean tables, and unsanitary conditions in the restroom.

Portion Sizes

Many reviews mentioned small portion sizes, particularly for meat and toppings, leading to dissatisfaction with value for money.

Availability of Ingredients

Customers frequently encountered shortages of key ingredients, such as rice, cheese, and popular toppings, especially during peak hours.
  • MM
    Mistressmadeye1
    2 days ago
    5.0
    my family and I enjoyed the excellent service from the servers and it was a great place to eat! definitely a place we will be eating at again soon.
  • LB
    Liz Mind UR Biz
    Dec 27, 2025
    1.0
    Well, I used to love this place a while ago, but over the past several years, when I order online, I have spent a ton of money on each order. The orders are always messed up, and the service is terrible b/c it seems like the people don't care, and they don't even thoroughly look at people's orders before making them. I have stopped going to this place and going elsewhere for tacos and such! Don't waste your time and $ at this location! The other issue is that when you have a problem, you can't even talk to someone over the phone now.
  • NS
    Nathan Snyder
    Dec 20, 2025
    1.0
    Visited this Chipotle around 5pm on a slow day—restaurant nearly empty, no line, no rush. Yet the employee assembled my bowl frantically and sloppily, with zero care. Portions were stingy: barely any pico, a pinch of cheese, and a few shreds of lettuce—even after I asked for more. Communication was nonexistent; no words, no eye contact. For the price, this level of indifference is ridiculous. Left with a sad, half-filled bowl. Can’t justify coming back to this location.
  • JS
    Joseph Solderich
    Dec 6, 2025
    5.0
    Great Changes. Chris is in charge.and it’s literally a day-night difference. Food made correctly, portion sizes you expect. Now our favorite Chipotle in the area.
  • BB
    BMariesss
    Dec 5, 2025
    1.0
    Th chicken pieces are huge and need to be cut up. Also, you have to ask for extra everything because they only give you a little of everything! Even got a piece of the avocado seed in my bowl

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Cedar Crest?

Chipotle Cedar Crest is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Allentown, PA?

It is located at 3114 W Tilghman St, suite 1892, Lehigh, Allentown, PA 18104, next to CVS and Giant.