Chipotle Mexican Grill

3.4
1103 reviews
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About

Mexican Restaurant
Chipotle Bethlehem PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1870 Airport Rd, Allentown, PA
18109, United States

Hours

Reviews

3.4
1,103 reviews
5 stars
437
4 stars
207
3 stars
100
2 stars
62
1 star
297

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported issues with food quality, including undercooked rice, small portions, and missing ingredients.

Cleanliness

The location received consistent complaints about cleanliness, with dirty tables, overflowing trash, and unsanitary conditions noted.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.

Staff Attitude

Several reviews mentioned staff appearing disinterested or untrained, impacting the overall dining experience.
  • RN
    Ravi Nadiminti
    3 days ago
    5.0
    Great service and friendly staff. Only problem on this particular day was that the food was rather salty.
  • CM
    Christian Mejia
    4 days ago
    2.0
    this location opens whenever they want , constantly running out of things . don’t plan your lunch time at this location , you won’t be eating for your lunch break 🤷🏽‍♂️
  • TK
    Tiffany K
    Nov 8, 2025
    1.0
    This is by far the WORST Chipotle everrrr!!!! Customer service is terrible EVERY TIME and the restaurant is ALWAYS dirty!! I went there today (11/8) at 2:36pm and they ran out of chips and fajita veggies. This store never has anything in stock unless it's when they first open. The guy today making your food didn't even acknowledge you or even say hello. I literally had to say hi twice for him to even acknowledge me. I will not be going to this Chipotle again will drive all the way to the mall and will call corporate seems like this is a known problem at this store and nothing gets done! Horrible Horrible restaurant!! Do better!!!
  • TR
    Tony Rizkallah
    Oct 26, 2025
    2.0
    Doordash, no fork and the drink was wrong. Oh and forget to talk to someone on the phone.
  • SB
    Steve Bridges
    Oct 26, 2025
    1.0
    Awful location. Employees don't acknowledge your presence. They act as if they couldn't be bothered to do their jobs. Very rude.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Bethlehem PA serve?

Chipotle Bethlehem PA offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Allentown, PA?

The restaurant is located at 1870 Airport Rd, Lehigh, Allentown, PA 18109.