Customers praised the delicious pizza and generous portions, but some reported inconsistencies in food quality, including overcooked items and poor taste.
Service
Many reviews highlighted excellent customer service, with staff being friendly and accommodating, though there were instances of poor service and long wait times.
Pricing
Several customers expressed concerns about rising prices and perceived value, with some feeling that the cost did not match the quality of food received.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the lively environment while others noted issues with cleanliness and seating arrangements.
Delivery Experience
Delivery service was frequently commended for being timely and helpful, with some customers appreciating the extra effort made to rectify order mistakes.
SW
Sue-Ann Webb
Nov 16, 2025
5.0
We ordered takeout & the food was amazing! Always a delight to dine with Biaggio's!
KS
Kasey Schreffler
Nov 14, 2025
5.0
Biaggio’s is one of our all time favorites. Fantastic food and great atmosphere when dining in. The owners and family are so nice. We always feel welcome. Support local small business.
LC
Lisa Cannistra
Nov 12, 2025
5.0
As a Long Island princess coming to PA this is hands down the best Italian food I’ve had here, honestly it even tops a lot of NY places I’ve been. I used to work in Allentown and was lucky enough to get take out pretty frequently, but now that I’ve moved an hour away I always make sure to carve out time to stop in when I’m in the area. Even after my hour drive home yesterday the food was still amazing.
JJ
Jay
Nov 11, 2025
5.0
I ordered the pork hot Hoagie Italian style it was delicious. The lady at the cash register was helpful and very polite. Can't wait to come back again to try other menu items.
FF
Freemunkey
Oct 17, 2025
3.0
A friend had bought pizza here before and brought it to a party. The pizza was fantastic, which made us want to dine in when we were near. The experience: started with a salad that came with the meal. As my wife was eating her salad the busboy reached over her to grab something on the table, sticking his elbow in her face. The tables are pretty much on top of each other. So much that when a worker came out to talk to a diner who was not in our party but seated less than a foot from me, the worker was standing directly behind me, and it wasn't a quiet conversion. The waitress dropped our food off and never came back until she dropped off the check. Yes they were busy but I counted 4 workers standing at tables just chatting to patrons.
The food: first pic is the gnocchi bacon mac and cheese, though it says handmade fresh, it's definitely frozen. Had a horrible freezer burnt taste. Second pic, eggplant parm sub. Looks pretty, tastes horrible. The eggplant was bitter, all the sauce is just glopped on the top, pick up the sub and you have a puddle of sauce you have to dip your dry sandwich into. There was also a strange odor to the sandwich. Couldn't tell if it was spoilage or the oil. Also purchased was the shrimp basket. Bad aftertaste like bad oil was used. Then the "coleslaw". It's more pickled cabbage. Very sour, not good at all.
So sad, we had great expectations after the pizza, but dining in was almost as horrible as their food. Cost was almost $70 for 3 people to eat horrible food.
Frequently Asked Questions About Biaggio Pizzeria & Family Restaurant
What are the regular business hours for Biaggio Pizzeria & Family Restaurant?
The restaurant is open Monday through Saturday from 10:00 AM to 8:30 PM, with extended hours until 9:30 PM on Friday and Saturday. It is closed on Sundays.
Does Biaggio Pizzeria & Family Restaurant offer delivery services?
Yes, they offer delivery services with hours from 10:00 AM to 8:00 PM Monday through Thursday, and until 9:00 PM on Friday and Saturday. Delivery is not available on Sundays as the restaurant is closed.
Can I pick up my order in-store at Biaggio Pizzeria & Family Restaurant?
Yes, in-store pickup is available as one of their service options.
What are the takeout hours at Biaggio Pizzeria & Family Restaurant?
Takeout is available Monday through Saturday from 10:00 AM to 8:15 PM, with extended hours until 9:15 PM on Friday and Saturday. The restaurant is closed for takeout on Sundays.
Where is Biaggio Pizzeria & Family Restaurant located?
It is located at 1526 N Cedar Crest Blvd, Allentown, PA 18195, United States.
What type of cuisine does Biaggio Pizzeria & Family Restaurant serve?
They serve Italian cuisine including pizza, pasta, sandwiches, seafood, salads, and vegetarian options.
Are there any nearby places where I can shop for groceries or pharmacy items after dining at Biaggio Pizzeria & Family Restaurant?
Yes, Weis Markets and CVS Pharmacy are nearby, providing convenient options for groceries and pharmacy needs after your meal.
What nearby stores can customers visit if they need mobile phone services or accessories?
There are AT&T Store and AT&T Kiosk close to the restaurant where customers can find mobile phone services and accessories.
Are there any nearby spots for a coffee break or a quick snack near Biaggio Pizzeria & Family Restaurant?
Yes, Starbucks and Redbox are nearby for coffee and quick snack options, ideal for a break before or after your visit to the restaurant.
Can I visit a beauty salon or spa near Biaggio Pizzeria & Family Restaurant?
Yes, Nail Trix, CVS Beauty, and Fashion Nails are nearby beauty salons and spas where you can enjoy beauty and relaxation services.