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Arby's

3.8
(646 reviews)
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Business Details

1305 Airport Rd, Allentown, PA
18109, United States
(717) 224-1643
http://www.arbys.com/locations/us/pa/allentown/1305-airport-rd/store-7358
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1305 Airport Rd, Allentown, PA
18109, United States

Hours

Reviews

3.8
646 reviews
5 stars
278
4 stars
172
3 stars
84
2 stars
39
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report slow service and unhelpful employees.

Food Quality

Food quality is inconsistent, with reports of cold or stale items, missing ingredients, and undercooked meals.

Cleanliness

Several reviews mention cleanliness issues, including dirty restrooms and unsanitary conditions.

Customer Experience

Some customers had positive experiences with staff and food, while others expressed disappointment and frustration with their visits.
  • NV
    Nick Virbitsky
    2 days ago
    4.0
    Food was good, though the presentation was sloppy at best... needed a thorough hand washing from the cheddar and Arby's sauce oozing outside of the sandwich.
  • GC
    Gabriel Caro
    Feb 24, 2026
    3.0
    They do not give you the portion as advertised
  • JJ
    Jaylyn Jade (J.J)
    Feb 9, 2026
    5.0
    Food was satisfactory but lady at the drive thru today is what really gained this review, absolute lovely woman amazing customer service, Great poster behavior for this franchise!
  • KF
    Kim Foster
    Dec 28, 2025
    1.0
    Please save your money and don’t waste your time. Going to eat. Their service sucks. It’s always dead so I don’t understand why the service is always slow. Employees are very uninformed about anything that’s happening with promos or anything of that nature. Every time I went there for steak nuggets, they always were out and would give me the runaround
  • DH
    David H
    Nov 22, 2025
    5.0
    Food was fresh.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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