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Arby's

3.7
(837 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1535 Lehigh St, Allentown, PA
18103, United States

Hours

Reviews

3.7
837 reviews
5 stars
354
4 stars
181
3 stars
114
2 stars
60
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Mixed reviews on food quality; some enjoyed the freshness and taste, while others complained about cold, stale, or poorly prepared items.

Cleanliness

Concerns raised about cleanliness, with reports of dirty dining areas and unsanitary food handling practices.

Wait Times

Many customers experienced long wait times, both in drive-thru and inside the restaurant, often leading to frustration.
  • WW
    William
    Feb 8, 2026
    3.0
    Best Arby's in the Allentown area I've found.
  • KD
    Kevin Dyer
    Jan 31, 2026
    4.0
    Ordered take out. Staff was pleasant and efficient.
  • TS
    Tabitha Scheller
    Dec 15, 2025
    1.0
    Went through the drive thru, one of the employees kids was walking around behind the counter. I watched the girl drop sauce packets on the floor and then pick them up and put them in my bag. I was disgusted and we didn’t eat the food so that was a waste of money but I just worked 13 hrs so I wasn’t wasting anymore time. This is the second time I had a bad experience here. A couple months ago I ordered food and the sandwiches were so saturated in grease they broke through the bag onto my car seat and there’s no reason for the meat to even be greasy. Learned my lesson, never going back to this Arby’s.
  • RM
    Raul Moreno
    Dec 13, 2025
    5.0
    Had some trouble even during second visit, accepting the food standard and cleanliness, Employees should focus more on restaurant care and have more professional attitude towards their work. Corporate should not bare the loss of employees not doing their job right.
  • LN
    Luz Narvaez
    Dec 4, 2025
    3.0
    Good

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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