Arby's

3.7
831 reviews
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Business Details

1535 Lehigh St, Allentown, PA
18103, United States
(610) 797-2034
http://www.arbys.com/locations/us/pa/allentown/1535-lehigh-st/store-1093
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1535 Lehigh St, Allentown, PA
18103, United States

Hours

Reviews

3.7
831 reviews
5 stars
353
4 stars
179
3 stars
112
2 stars
59
1 star
128

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including flies in the kitchen and dirty dining areas.

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about cold, stale, or poorly prepared items.

Operational Issues

Several reviews mentioned long wait times, staff shortages, and issues with order accuracy, particularly in drive-thru and delivery.
  • TS
    Tabitha Scheller
    Dec 15, 2025
    1.0
    Went through the drive thru, one of the employees kids was walking around behind the counter. I watched the girl drop sauce packets on the floor and then pick them up and put them in my bag. I was disgusted and we didn’t eat the food so that was a waste of money but I just worked 13 hrs so I wasn’t wasting anymore time. This is the second time I had a bad experience here. A couple months ago I ordered food and the sandwiches were so saturated in grease they broke through the bag onto my car seat and there’s no reason for the meat to even be greasy. Learned my lesson, never going back to this Arby’s.
  • RM
    Raul Moreno
    Dec 13, 2025
    5.0
    Had some trouble even during second visit, accepting the food standard and cleanliness, Employees should focus more on restaurant care and have more professional attitude towards their work. Corporate should not bare the loss of employees not doing their job right.
  • LN
    Luz Narvaez
    Dec 4, 2025
    3.0
    Good
  • HR
    Hudson Valley Reviewer
    Nov 29, 2025
    2.0
    Not to good
  • CC
    Cassie
    Oct 31, 2025
    1.0
    Waited in line for 30 minutes, watched 5 cars pull away, sat at the order board for 15 and no one spoke to me
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