The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and long wait times.
Cleanliness
The store is frequently noted for being clean and well-stocked, contributing to a positive shopping environment.
Product Quality
While many customers appreciate the selection and freshness of items, there are complaints about expired products and poor quality in certain categories like produce.
Checkout Experience
Customers express frustration over long lines and insufficient cashiers, particularly during peak hours, leading to a negative checkout experience.
Pricing
Prices are seen as competitive, but some customers find certain items expensive compared to other stores.
DE
Dave Eckert
4 days ago
3.0
Average Giant, nothing special
LC
Lettie CASTLEMAN
Nov 16, 2025
1.0
Unfortunately, I had a very poor experience at this location items were not available or accessible that should have been. The app stated online it was available in store. Revision in the app and with service should be necessary in these situations. Inconsistent information about this product and hours of the pharmacy were disclosed to me. When expressing my grievances to the manger there was a lack of understanding and defensive tone, which was very unpleasant. I suggested training staff to understand cross flow aspect of the store to limit confusion like this and make certain items more accessible. It did not seem like she was taking my grievances seriously. When these are items that everyday people need that they should have access to or that the manager should have a key to access. Which apparently is not an option at this location. I do hope they reconsider. I went to Walmart down the road and got what I needed. I would like to support Giant over Walmart, but unfortunately I cannot say I got what I needed at this store or that they offered it to me. Walmart was helpful however and I highly suggest after this experience checking there first. I really hope they reconsider having access to certain items so that people like myself can support them more and costumers are supported in return. If not I guess I will have to continue my business at Walmart which is very disappointing. I will still follow up with cooperate as the manger suggested and while I realize they don't have control over certain aspects and the store level, part of customer service is showing empathy + understanding and relaying grievances without hesitation.
MC
Martin Callinan
Nov 8, 2025
5.0
Customer service supervisor great.
KA
Kimberly Augustin
Oct 25, 2025
1.0
The lady in customer service is very rude. Have to get her name. Was there Friday around 1230. She argues with customers. Every time i come. Instead of just reading what the signs says. Probably didnt know how to read. And is just very nasty. Why does she even has a job there. Another worker knew how to read and it was obvious the cereal was on sale for 1.88. 3 day.sale. was rifht size of box. Right name. So make sure your ignorant workers know how to read before hiring
MP
Margaret Parker
Oct 22, 2025
1.0
Please respect your employees more. Do not try to fire employees for asking for the bare minimum, respect. These same employees contribute greatly to your business. As a customer, I am hesitant to shop anywhere that treats its workers with such low respect for cashiers who wake up everyday to keep the Giant business going.
— Signed, A Concerned Customer
What are the regular operating hours of GIANT in Aldan, PA?
GIANT in Aldan, PA is open daily from 7:00 AM to 10:00 PM.
Are there any holiday hour changes for GIANT?
Yes, GIANT has special holiday hours such as closing at 2:00 PM on November 27, open till 6:00 PM on December 24, closed on December 25, open till 8:00 PM on December 31, and open 6:00 AM to 11:00 PM on January 1.
What payment options does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services does GIANT provide at this location?
GIANT offers services like vaccinations, RedBox rentals, Hallmark cards, signature wedding packages, Coinstar and Coinstar Exchange, Easy Scan, Citizen's Bank services, and entertaining assistance.
What languages are supported at this GIANT store?
The store supports English, Russian, and Spanish.
Where is GIANT located?
GIANT is located at 539 North Oak Ave, Aldan, PA 19018, USA.
Can I download an app for GIANT?
Yes, GIANT has mobile apps available for Android on Google Play Store and for iOS on the Apple App Store.
What are some nearby places to GIANT where I can do banking and pharmacy services?
Nearby GIANT, you can visit Citizens Bank Supermarket Branch for banking and GIANT Pharmacy for pharmacy services.
Is there a nearby train station to GIANT for convenient transit access?
Yes, Primos station is a nearby train station that customers can use to access GIANT conveniently via public transportation.
Where can I rent movies or entertainment items near GIANT?
Redbox kiosks are located near GIANT for convenient movie and entertainment rentals.