Dutch Bros Coffee

4.5
1188 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
2720 Newberg Hwy., Woodburn, OR
97071, United States

Hours

Reviews

4.5
1,188 reviews
5 stars
866
4 stars
163
3 stars
71
2 stars
28
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed; while many praised friendly and quick service, others reported issues with order accuracy and staff professionalism.

Atmosphere

Several reviews highlighted the loud music and chaotic environment, which made it difficult for customers to place orders and negatively impacted their experience.

Drink Quality

The quality of drinks received varied significantly; some customers enjoyed their beverages while others complained about watered-down or incorrect orders.

Location Issues

The drive-thru setup and traffic management were frequently criticized, with reports of long wait times and safety concerns due to cars blocking the road.

Staff Attitude

While many customers appreciated the friendly demeanor of the staff, there were notable complaints about rudeness and unprofessional behavior from some employees.
  • MB
    Micah Von Behren
    Nov 12, 2025
    1.0
    It is so frustrating when a business is unable to follow dietary restrictions. It may not seem serious at the moment or to the worker making the drink, but for the customer it can make or break their whole day. We ordered a sugar-free drink because my husband is diabetic, only to find out that the drink was not made sugar-free as my husband's sugar levels skyrocketed in the hour following our visit. With no labels on the drink, there was no way to tell if it was sugar-free before drinking. We then returned to the stand to tell the employees of the mistake. The woman at the window did remake the drink for us, but offered no apology or reassurance that the mistake would be taken seriously. She simply offered us an extra sticker for the inconvenience. Unfortunately, a sticker does not fix the health complications and medical bills this mistake cost. We were not expecting a refund, but an apology and some understanding would have gone a long way. This experience has confirmed for us that Dutch Bros is all about quantity and not quality. If only their customer service was as good as their sales.
  • RP
    Rachel Patterson
    Oct 27, 2025
    5.0
    I mean it's dutch brothers and it's our local obe so of course we always get great service and drinks!
  • KF
    Kim Freeman
    Oct 24, 2025
    5.0
    Love 💗😘 it all
  • AA
    Araina Ault
    Oct 12, 2025
    3.0
    Busy disinterested staff, coffee was decent like normal
  • SS
    SCR
    Sep 30, 2025
    2.0
    Stopped by for some coffee on our way home. The rap music was so friggen loud it was obnoxious as well as offensive. In addition, girls inside the coffee shack were laughing so hard and loud had there been an emergency none of them would have known the difference. Apparently they weren’t paying attention to detail when it came to the our order either because they had to make one of the drinks twice because the first time wasn’t the correct size. The gal who took our order with the iPad was so nice and the only reason I’m giving a 2 stars. I understand enjoying your job is important, but act professional

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!