Dutch Bros Coffee

4.5
1192 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
2720 Newberg Hwy., Woodburn, OR
97071, United States

Hours

Reviews

4.5
1,192 reviews
5 stars
868
4 stars
164
3 stars
71
2 stars
28
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praised the friendly service, others reported rude behavior and lack of attention to detail.

Order Accuracy

Several reviews highlighted issues with incorrect orders, including wrong sizes and missing ingredients, leading to customer dissatisfaction.

Atmosphere

The loud music and chaotic environment were frequently mentioned as distractions that hindered the ordering process and overall experience.

Drive-Thru Experience

Customers noted that the drive-thru can be disorganized and cause traffic issues, with long wait times and limited operational lanes.

Drink Quality

While many customers enjoyed the drinks, there were complaints about watered-down flavors and inconsistencies in drink preparation.
  • TS
    Travis Shaw
    Dec 31, 2025
    5.0
    This Dutch Bros has the best vibes and even better customer service. Everyone is friendly, upbeat, and makes you feel welcome every time. After seeing I’ve been to 30 different stands in 4 different states it’s a favorite of mine..Always a great experience.!!
  • JL
    Jesse Lauener
    Dec 19, 2025
    1.0
    I don't like the guy from the Walgreens parking security on coburg rd Dutch bros shares a parking lot with them and each time I shop whether it's at dutch bros or at walgreens, he's always very rude and demanding on where I need to park. He doesn't listen when I tell him I am not getting coffee.I'm shopping at walgreens and then he yelled in front of my children.If i'm going to dutch bros, I need to go in that line now. It really makes me not want to shop at either place. I know the parking is small but I can drive right down the road and get coffee or other things from similar grocery stores.
  • SB
    Sheryl Blankenship
    Dec 16, 2025
    5.0
    Dutch Bros is always a good choice. Sometimes it feels a little expensive but it's always worth it!
  • MR
    Miranda Ratliff
    Dec 10, 2025
    5.0
    Drive up coffee
  • MB
    Micah Von Behren
    Nov 12, 2025
    1.0
    It is so frustrating when a business is unable to follow dietary restrictions. It may not seem serious at the moment or to the worker making the drink, but for the customer it can make or break their whole day. We ordered a sugar-free drink because my husband is diabetic, only to find out that the drink was not made sugar-free as my husband's sugar levels skyrocketed in the hour following our visit. With no labels on the drink, there was no way to tell if it was sugar-free before drinking. We then returned to the stand to tell the employees of the mistake. The woman at the window did remake the drink for us, but offered no apology or reassurance that the mistake would be taken seriously. She simply offered us an extra sticker for the inconvenience. Unfortunately, a sticker does not fix the health complications and medical bills this mistake cost. We were not expecting a refund, but an apology and some understanding would have gone a long way. This experience has confirmed for us that Dutch Bros is all about quantity and not quality. If only their customer service was as good as their sales.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!