Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service quality were mixed; while many praised friendly and quick service, others reported issues with order accuracy and staff professionalism.
Atmosphere
Several reviews highlighted the loud music and chaotic environment, which made it difficult for customers to place orders and negatively impacted their experience.
Drink Quality
The quality of drinks received varied significantly; some customers enjoyed their beverages while others complained about watered-down or incorrect orders.
Location Issues
The drive-thru setup and traffic management were frequently criticized, with reports of long wait times and safety concerns due to cars blocking the road.
Staff Attitude
While many customers appreciated the friendly demeanor of the staff, there were notable complaints about rudeness and unprofessional behavior from some employees.
MB
Micah Von Behren
Nov 12, 2025
1.0
It is so frustrating when a business is unable to follow dietary restrictions. It may not seem serious at the moment or to the worker making the drink, but for the customer it can make or break their whole day.
We ordered a sugar-free drink because my husband is diabetic, only to find out that the drink was not made sugar-free as my husband's sugar levels skyrocketed in the hour following our visit. With no labels on the drink, there was no way to tell if it was sugar-free before drinking.
We then returned to the stand to tell the employees of the mistake. The woman at the window did remake the drink for us, but offered no apology or reassurance that the mistake would be taken seriously. She simply offered us an extra sticker for the inconvenience. Unfortunately, a sticker does not fix the health complications and medical bills this mistake cost. We were not expecting a refund, but an apology and some understanding would have gone a long way.
This experience has confirmed for us that Dutch Bros is all about quantity and not quality. If only their customer service was as good as their sales.
RP
Rachel Patterson
Oct 27, 2025
5.0
I mean it's dutch brothers and it's our local obe so of course we always get great service and drinks!
KF
Kim Freeman
Oct 24, 2025
5.0
Love 💗😘 it all
AA
Araina Ault
Oct 12, 2025
3.0
Busy disinterested staff, coffee was decent like normal
SS
SCR
Sep 30, 2025
2.0
Stopped by for some coffee on our way home. The rap music was so friggen loud it was obnoxious as well as offensive. In addition, girls inside the coffee shack were laughing so hard and loud had there been an emergency none of them would have known the difference. Apparently they weren’t paying attention to detail when it came to the our order either because they had to make one of the drinks twice because the first time wasn’t the correct size. The gal who took our order with the iPad was so nice and the only reason I’m giving a 2 stars. I understand enjoying your job is important, but act professional
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 2720 Newberg Hwy, Woodburn, OR?
Dutch Bros Coffee at 2720 Newberg Hwy in Woodburn, OR is open daily from 4:00 AM to midnight.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I earn points with Dutch Bros' rewards program if I forget my phone?
If you forget your phone, just give your broista your phone number to earn points. Points for past purchases cannot be issued without a receipt emailed to Dutch Bros.
What forms of payment does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may also accept personal checks.
Does Dutch Bros Coffee offer delivery or curbside pickup at this location?
This location offers curbside pickup but does not provide delivery services. Third-party delivery may be available separately.
Are there kid-friendly drink options at Dutch Bros Coffee?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
Is there a drive-thru available at Dutch Bros Coffee on Newberg Hwy?
Yes, this Dutch Bros Coffee location has a drive-thru available for customer convenience.
What nearby dining options are available around Dutch Bros Coffee at 2720 Newberg Hwy?
Nearby dining options include Dairy Queen Grill & Chill, Denny's, KFC, and McDonald's, providing a variety of fast food and restaurant choices before or after your coffee visit.
Are there any nearby financial services close to Dutch Bros Coffee for convenience?
Yes, Wells Fargo Bank, U.S. Bank branches and ATMs, LibertyX Bitcoin ATM, Western Union, and Columbia Bank are all nearby, convenient for banking needs when visiting Dutch Bros Coffee.
What local amenities can I find near Dutch Bros Coffee on Newberg Hwy?
Local amenities near Dutch Bros Coffee include Walgreens pharmacy and convenience store, Woodburn Pet Hospital, propane exchange at Blue Rhino, and rental services like Redbox kiosks.