Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
610 reviews
5 stars
184
4 stars
128
3 stars
101
2 stars
49
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting poor attitudes and lack of acknowledgment.
Food Quality
Numerous complaints about food being cold, improperly prepared, or not meeting expectations, including issues with blizzards and burgers.
Cleanliness
Several reviews mentioned the restaurant being dirty, with unclean dining areas and restrooms.
Service Speed
A consistent theme of long wait times for food, with many customers expressing frustration over delays and disorganization.
EB
eric best
1 day ago
1.0
Absolutely the worst service. 5 people on staff and only 1 person working. The rest want to argue with customers that they already handed food to them. We had to step up and defend a grandma and her grand kids that ordered in front of us. We waited 30 minutes for food and 50 for our blizzards. Will never patron this location ever again
BS
Bobbie Saucedo
Feb 24, 2026
1.0
Staff not friendly, didn’t have what I wanted even though the on line site says they do!
LG
Leah Gostevskyh
Feb 17, 2026
1.0
Went here to get a cherry dip cone and the guy taking my order sounded very high and a bit out of it, and told me they don’t have anymore vanilla ice cream in general, only chocolate ice cream for anything… how does an ice cream place not have vanilla ice cream?
DP
D P
Jan 27, 2026
2.0
This particular DQ had a help wanted sign posted. They may be short staffed, so might have contributed to the great delay. The French fries were very cold. I was in route, so those were the first thing I grabbed to eat. They were definitely sitting out for too long. I was disappointed in my milkshake which I ended up throwing out when reached my destination. It needed to be blended more. It had large chunks of strawberries in it. Which might be fine if you are dining in, but when driving and the chunks of strawberry block the straw preventing you from getting any milkshake at all or at least without taking the lid off. That wasnt happening while Im driving. If i wanted big chunks of strawberries, i would have ordered a blizzard. The person at the drive up was friendly.
JJ
Joseph Jorgensen
Jan 18, 2026
2.0
Stopped to get food and the worker is not very friendly. She took her sweet time to come to the counter then when I tried to pay with a fifty dollar bill she just grumpy kinda yelled we don’t change. We also paid with gift card and when my wife asked her to throw them away she just tells her you can do that. It was all I could do not to be rude to her.
What are the operating hours for Dairy Queen Grill & Chill in Woodburn, OR?
The restaurant is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, Dairy Queen Grill & Chill provides both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, restrooms, wheelchair accessibility, and is good for kids.
Where is Dairy Queen Grill & Chill located?
It is located at 2620 Newburg Hwy, Woodburn, OR 97071-2816, USA.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online and download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby coffee options are available if I visit Dairy Queen Grill & Chill?
Dutch Bros Coffee is nearby, providing coffee and tea options, making it easy to grab a beverage before or after enjoying Dairy Queen's treats.
Are there any nearby banking services for customers visiting Dairy Queen Grill & Chill?
Yes, Wells Fargo, U.S. Bank, and their ATMs are close by, convenient for customers needing banking or ATM services during their visit.
What nearby entertainment or rental services can I find near Dairy Queen Grill & Chill?
Redbox rental kiosks are nearby for music, DVDs, and other rental needs, providing entertainment options before or after your meal.
Is there fitness or gym facilities near Dairy Queen Grill & Chill?
Yes, Anytime Fitness is close by, offering gym and sports fitness services compatible with a healthy lifestyle complementing your visit.
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Certified March 01, 2026Yext Knowledge Graph
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