Chipotle Woodburn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, poorly assembled burritos, and inconsistent portion sizes.
Customer Service
Numerous reviews highlighted poor customer service, with staff appearing rude, unmotivated, and lacking basic training in customer interaction.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean dining areas and restrooms.
Inconsistency
Many customers noted a lack of consistency in food preparation and availability of ingredients, leading to dissatisfaction with their orders.
Management Issues
Several reviews suggested a need for better management and training for staff to improve overall service and operational efficiency.
ES
Eduardo Salas
1 day ago
2.0
This is a bring your own protein establishment because they cheap out on it!
MA
Magic Emily Middleton Legacy Account
1 day ago
1.0
Literally never wanted to leave a review like this. Came in at 9:30pm closes at 11pm. Brown rice was undercooked and hard, hurt the teeth. Steak was overcooked super badly. Fresh lemonade area was already closed for the night. Manager rang me up and allowed and led a terrible experience. Love chipotle. This is the worst one I’ve ever been to
TB
Terri Bolman
Nov 6, 2025
2.0
I was in your restaurant tonight. I placed a to-go order. I live less than three miles from the restaurant. My chicken, beans, amd rice in my bowl were all cold. I tried to call and express my concern for the current temperature of your hot food. Your automated phone system would not help me talk to a live person. We were very disappointed in our meals tonight.
NY
Nicole Ybarra
Oct 24, 2025
1.0
The meat was disgusting. One of the first times I couldn't finish Chipotle because it was so gross.
II
Izzy
Oct 20, 2025
1.0
The ingredients were spread at all
The first part was JUST quac
Like just tortilla and quac than the middle of it was just rice and stuff and the end was JUST beans
I ended up re wrapping it at home so I could spread it
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Woodburn offer?
Chipotle Woodburn offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in Woodburn?
Chipotle in Woodburn is open every day from 10:45 AM to 11:00 PM.
Does Chipotle in Woodburn provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What measures does Chipotle take regarding food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Woodburn offer catering or gift cards?
Yes, they provide catering services and offer gift cards, and accept credit cards.
How can I contact the Woodburn Chipotle location?
You can reach them by phone at +1 503-902-0874 or email at OR.2869.Woodburn@chipotle.com.
What nearby medical facilities are close to Chipotle in Woodburn?
Nearby medical centers include Salem Health Medical Clinic - Woodburn Urgent Care, Salem Health Cardiology Clinic, and Salem Health Medical Clinic - Woodburn Family Medicine, making it convenient for patients or visitors to grab a meal.
What nearby shopping options are available if I visit Chipotle in Woodburn?
Woodburn Outlets and Winco Dc supermarket are nearby, letting you combine shopping trips with a meal at Chipotle for your convenience.
What other dining options are near Chipotle in Woodburn?
Nearby dining choices include Nancy Jo's Burgers and Fries, Jack in the Box, Starbucks, The Chicken Shanty, Sushi Brothers, Jimmy John's, and Chick-fil-A, offering a variety of fast food and restaurant experiences.