Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and disorganization.
Food Quality
Inconsistent food quality; while many enjoyed the taste, several customers received cold or poorly prepared meals.
Cleanliness
Generally positive feedback on cleanliness of the restaurant, with many noting well-maintained dining areas.
Service Speed
Service speed was a common complaint, with several customers experiencing long wait times, especially in the drive-thru.
LF
Lyman Fisk
Jan 17, 2026
5.0
Had the Gyro and Turkey, Bacon ranch. Both were the best we have had at any Arby's. Nice Job!
RK
Robin Knauerhase
Dec 23, 2025
5.0
Fast service, nice people, very good sandwiches.
JL
Jacqueline Lee
Dec 3, 2025
5.0
First off. I've always loved this arbys. My most recent experience made it over the top. I put in a mobile order on black Friday and went to go pick up. The lines were insane to the outlet, and after almost an hour, I gave up. I called the store to let them know I'm giving up. I knew I couldn't get a refund, but wanted them to be aware I wasn't going to make it. The nice gentleman on the phone said, no worries. I'll write your info down and next time, just let us know and we'll remake it for you. I was caught off guard. I called tonight to call it in, it was the same gentleman on the phone. He said I remember you, I took your call last week. We'll get this made, no worries. They def didn't have to do that, but it was wonderful customer service in a world where it's lacking in many places. I order from here about once a week and will def continue to do so!
KL
Katie Linn
Nov 18, 2025
1.0
Food wasn't very good, when we tried to make a complaint the workers behind the counter weren't happy and had an issue that we found problems with our food.
I like Arby's, but I won't be going back to this one.
CC
CiCi
Nov 11, 2025
1.0
The girl helping us named Cheyenne was incredibly rude, and clearly didn’t want to help us. I had to go back in the store to get our 3 milkshakes because they forgot (no big deal- just glade we remembered before driving away) and apparently asking for a cup holder was way too much for her to handle. She was talking down and being awful to the other employees working as well. My mom made a comment on how sorry she felt for her co workers. It’s pretty bad when customers can hear her throwing a hissy fit about wanting to leave on time (it was still pretty early and no where near closing) Dinner was fine but she sure left a bad taste.