Customer experiences with service are inconsistent, with reports of both friendly staff and rude interactions.
Wait Times
Many customers reported long wait times, especially in the drive-thru, with some waiting over 30 minutes.
Food Quality
Food quality is hit or miss, with some customers enjoying their meals while others reported cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
RD
Robert Dukes
Nov 8, 2025
5.0
Had the 7 dollar meal, it was ok, it was good for the money, fry's were very good, Sunday was good
KL
Kimberly Larkin
Oct 25, 2025
5.0
I am a school bus driver. I bring students to this DQ often. The staff is always welcoming, fast and hard working. I know it’s a lot when 20-30 kids roll in ordering the whole menu. I just want the staff to know that they are appreciated. And, for management to know this as well. Thank you.
SS
Samantha Stiles
Oct 6, 2025
1.0
This is literally the worst Dairy Queen I’ve ever been to. Staff is rude, doesn’t know what they are doing. Everyone is in the drive through it take 30+ minutes even if it is one item. Food is trash and so is this company
DN
Dave Newton
Aug 22, 2025
1.0
The bathrooms were a disaster.. the table we were sitting at was falling apart.. outlet cover near us was broken in half.. a lot of workers there that could have been cleaning better.
YC
Yvonne Craft
Aug 16, 2025
5.0
Well, Sunday came with my order and I really didn’t want it so they gave me a coupon to get one anytime nice