Jimmy John's

3.4
250 reviews

About

Sandwich Restaurant

Location

Jimmy John's
8403 SW Main St, Wilsonville, OR
97070, United States

Hours

Reviews

3.4
250 reviews
5 stars
112
4 stars
31
3 stars
20
2 stars
21
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor communication from staff, particularly regarding delivery and pickup orders.

Food Quality

While some customers praised the taste of the sandwiches, many expressed dissatisfaction with the quality, including stale bread and incorrect ingredients.

Staff Performance

Feedback on staff varied, with some praising friendly and helpful employees, while others noted rudeness and lack of attention to orders.

Delivery Problems

Delivery times were frequently criticized for being excessively long, with many customers recommending against using the delivery service.
  • HS
    Hyak Skier
    Nov 30, 2025
    1.0
    Won't go back to this store for sure... not sure about others. First, counter guy taking orders and money and then without changing his gloves, started making sandwiches for other customers. When he got to my order before he handled the food, I asked him to change is gloves since he was handling money and didn't wash his hands or change gloves before switching to making sandwiches.... he looked pissed when I asked, and the look on the other customers faces was priceless that just picked up their orders he handled. Second, $13 bucks for bread, four pickles a slice of ham and a slice of cheese...sorry your food just isn't that good.
  • HS
    Haylee Sunnes
    Oct 10, 2025
    1.0
    This store NEVER reads the tickets and what is actually wanted. Everytime I add stuff it's never on my sandwich, I paid for cheese that wasn't even added. Super disappointed.
  • SM
    Sarah Miller
    Oct 6, 2025
    1.0
    My chips never were delivered, I put no tomatoes on my wrap and there were tomatoes in my wrap. I’m sad
  • RR
    Rae Ramer
    Oct 4, 2025
    4.0
    New pizza subs are pretty good
  • KF
    Kirsten Forsell
    Oct 1, 2025
    2.0
    This place never ceases to amaze me with how horrible their service has become. I can never rely on them to be on time with my order even though I place my order a couple hours ahead. I asked for napkins and for my sandwich to be cut in half, wich was not done. I used to love ordering from you guys and now I order maybe once I year because of your unreliable service. Please go back to using your own delivery drivers!!!