Jimmy John's

Reviews

• AW

  Amy W

  Jan 15, 2026
  1.0
  I ordered delivery & it didn’t show up despite the app saying it was delivered. I called the store and they just kept telling me to wait longer and call back. On my 3rd call I was so annoyed I asked for a refund. Of course it’s 5 business days before you get a refund. This isn’t the first time. They have forgotten items in my order before and another time left my order on someone else’s doorstep near me. I looked around and no such luck this time. I’m done ordering delivery from these folks.
• HS

  Hyak Skier

  Nov 30, 2025
  1.0
  Won't go back to this store for sure... not sure about others. First, counter guy taking orders and money and then without changing his gloves, started making sandwiches for other customers. When he got to my order before he handled the food, I asked him to change is gloves since he was handling money and didn't wash his hands or change gloves before switching to making sandwiches.... he looked pissed when I asked, and the look on the other customers faces was priceless that just picked up their orders he handled. Second, $13 bucks for bread, four pickles a slice of ham and a slice of cheese...sorry your food just isn't that good.
• HS

  Haylee Sunnes

  Oct 10, 2025
  1.0
  This store NEVER reads the tickets and what is actually wanted. Everytime I add stuff it's never on my sandwich, I paid for cheese that wasn't even added. Super disappointed.
• SM

  Sarah Miller

  Oct 6, 2025
  1.0
  My chips never were delivered, I put no tomatoes on my wrap and there were tomatoes in my wrap. I’m sad
• KF

  Kirsten Forsell

  Oct 1, 2025
  2.0
  This place never ceases to amaze me with how horrible their service has become. I can never rely on them to be on time with my order even though I place my order a couple hours ahead. I asked for napkins and for my sandwich to be cut in half, wich was not done. I used to love ordering from you guys and now I order maybe once I year because of your unreliable service. Please go back to using your own delivery drivers!!!