Chipotle Mexican Grill

3.6
835 reviews
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About

Mexican Restaurant
Chipotle Wilsonville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
29991 SW Town Center Loop W, Wilsonville, OR
97070, United States

Hours

Reviews

3.6
835 reviews
5 stars
369
4 stars
163
3 stars
87
2 stars
61
1 star
155

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food freshness, portion sizes, and overall quality, with many expressing disappointment in the consistency of their meals.

Cleanliness

Multiple reviews highlighted the restaurant's cleanliness issues, noting dirty tables, floors, and food areas, which detracted from the dining experience.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many others reported rude behavior, poor management, and a lack of training among employees.

Management Issues

Several reviews pointed to ineffective management practices, including poor inventory management and inadequate staff training, leading to a negative customer experience.
  • EF
    ErickAli Flores
    4 days ago
    1.0
    Came to pick up my food, had a confirmation number and showed that I paid for my food and the girls at the front were so rude and didn’t want to help me. They said they didn’t see anything under my name and to just call customer service that there’s nothing they could help me with. I showed them my confirmation and that it was marked as ready that’s why I came in to pick it up and they said no there’s nothing there for me they can’t do anything and to call customer service or get back in line to reorder. I told them I already paid and they said to call corporate then. They were so rude! Horrible location!
  • OF
    Oak Furnitures
    Jan 1, 2026
    5.0
    My daughter loves this place, the bowls with chicken sauce and cream and salad, we come here often after school or after Karate classes. Ramon is a very nice attender. Thank you
  • AM
    Andrew Milosavlevski
    Dec 18, 2025
    5.0
    I’ve only been here once but they absolutely loaded up my burrito so that’s 5 stars from me
  • LH
    Leeza H
    Dec 15, 2025
    2.0
    The food was fine but the lady with the long braid making it needs to relax. She asked me what I wanted. I told her. Then she very rudely said WHAT?! She seemed stressed but it wasn’t even busy. The way she was talking to the staff it seems like she is in a management role.
  • ME
    Melissa Elder
    Dec 6, 2025
    1.0
    The place looks like a tornado went through it. Food everywhere. Arrived before 10pm for a late dinner. Out of almost everything. Closed the kitchen. No rice, no pinto beans, no pico, no sauce. Unfortunately they notified us of all this after one of my kids started an order. I decided not to eat. My kids still did. But it wasn't good. VERY DISAPOINTED. visited 12/5/25 @ 9:50pm. Store hours show to be open until 11pm. Why is the kitchen closed and no longer making fresh food? Watched several people leave.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Wilsonville?

Chipotle Mexican Grill in Wilsonville is open every day from 10:45 AM to 11:00 PM.

Does this Chipotle location offer pickup and delivery services?

Yes, Chipotle Mexican Grill in Wilsonville offers both in-store pickup and delivery services.