Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
7635 Crater Lake Hwy, White City, OR
97503-1665, United States
Hours
Reviews
3.5
601 reviews
5 stars
214
4 stars
143
3 stars
91
2 stars
41
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted declining food quality, with complaints about cold, poorly prepared meals and inconsistent portion sizes.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unpleasant odors.
Ice Cream Praise
Despite the negative feedback, many customers enjoyed the ice cream, particularly the Blizzards and milkshakes.
Management Concerns
Frequent mentions of poor management practices, including staff behavior and adherence to operating hours.
- BBBrandon BrinegarOct 12, 20255.0I enjoy their blizzards.
- ANAaron “Rowdy” NeelSep 20, 20251.0Couldn't give no stars. You never get what you ask for let alone pay for, and God forbid you should show up 30 minutes before closing and there might be a couple folks ahead of you... You will not be served. I'm always nice even though they can't get a single order correct. I was finally asked by the manager to go somewhere else because 'they obviously can't make my food correctly'. That's a direct quote. Can't believe it frankly. I'm a local restaurant owner and I worked up through the Dairy Queen system when I was younger until I was assistant manager. I can't believe Dairy Queen's standards these days. This crew of bitter, angry woman is ruining the place.
- TETeresa or David EnglishSep 16, 20253.0Stopped to get a $7 meal deal. It doesn't say anywhere on the board, but guy behind counter says it only applies at certain times of the day. It was after 5pm, so dinner was out of the question. Must be Lunch deal. Funny the DQ by our home, we can get the $7 meal deal anytime of the day. Won't be stopping at THIS location ever again!
- JGJulie GallardoSep 6, 20255.0They're always on their game!
- SKSamantha KaiserSep 4, 20251.0I went through the drive-thru and ordered a Blizzard, and I noticed the sign clearly stated “If we don’t flip it, your next one’s free” — specifically under the Blizzard I ordered. They didn’t flip it, so I pointed it out. The employee at the window seemed embarrassed, and another staff member came over to make excuses about why they weren’t flipping them. If the policy is advertised, it should be honored. Otherwise, it’s misleading. I wasn’t trying to be difficult — I was just curious if the guarantee was real. Apparently, it’s not. Disappointing experience and poor customer service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in White City, OR?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for customer convenience.
What types of seating are available at Dairy Queen Grill & Chill?
The restaurant offers both indoor seating and outdoor seating, with high chairs and booster seats available for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has restrooms, and is wheelchair accessible.
What are some of the signature food items at Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQcakes.com ice cream cakes.
Can customers order ahead or get exclusive deals through an app?
Yes, customers can download the Dairy Queen app for exclusive deals and place orders online for pickup.
Where is Dairy Queen Grill & Chill located?
It is located at 7635 Crater Lake Hwy, White City, OR 97503-1665, USA.
What nearby restaurants can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby restaurants include Señor Sam's (Mexican cuisine), Lings Chinese Restaurant, and Bobbio's Pizza, offering diverse dining options close to Dairy Queen.
Are there any nearby automotive services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Jiffy Lube for oil changes and automotive repair, as well as NAPA Auto Parts POR522 for auto parts and supplies.
What nearby gas stations can be found around Dairy Queen Grill & Chill?
Several gas stations are nearby, including 76, Chevron, Sinclair, Sinclair Gas Station, Shell, and Lil' Pantry, which also offers convenience services.