Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews indicated a decline in food quality, with complaints about cold, poorly prepared meals and incorrect items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Ice Cream Praise
Despite the issues, many customers enjoyed the ice cream, particularly the Blizzards and milkshakes.
FS
faith Sparks
2 days ago
1.0
The drink tasted like old syrup. The burgers were saturated in mustard so much the buns were wet. The meat and cheese made everyone natious is tasted old and the fries were so salty it burned our mouths. Will never go again.
CK
courtney kline
Dec 23, 2025
1.0
my mother went to get a birthday cake for my boyfriend and waited 30 MINUTES for a horribly piped cake. It was supposed to say happy birthday matthew, but you couldn’t even read his name it was completely illegible and we had to wipe it off. $28 for this is crazyyyyyy
MS
milli schultz
Dec 12, 2025
1.0
The Blizzard was good as always. There was music playing, when a song came on and an employee ran to turn it up. It was so loud, that I am sure if there were other customers, they wouldn't have been able to hear each other. Then when other people walked in they turned it down just a little bit. It was still loud. Not everyone likes country music. Maybe find a happy medium.
KH
Kelly Hanson
Nov 24, 2025
2.0
Disappointed in the blizzard and the teens r nor friendly
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in White City, OR?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for customer convenience.
What types of seating are available at Dairy Queen Grill & Chill?
The restaurant offers both indoor seating and outdoor seating, with high chairs and booster seats available for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has restrooms, and is wheelchair accessible.
What are some of the signature food items at Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQcakes.com ice cream cakes.
Can customers order ahead or get exclusive deals through an app?
Yes, customers can download the Dairy Queen app for exclusive deals and place orders online for pickup.
Where is Dairy Queen Grill & Chill located?
It is located at 7635 Crater Lake Hwy, White City, OR 97503-1665, USA.
What nearby restaurants can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby restaurants include Señor Sam's (Mexican cuisine), Lings Chinese Restaurant, and Bobbio's Pizza, offering diverse dining options close to Dairy Queen.
Are there any nearby automotive services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Jiffy Lube for oil changes and automotive repair, as well as NAPA Auto Parts POR522 for auto parts and supplies.
What nearby gas stations can be found around Dairy Queen Grill & Chill?
Several gas stations are nearby, including 76, Chevron, Sinclair, Sinclair Gas Station, Shell, and Lil' Pantry, which also offers convenience services.