Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor interactions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Freshness
While some customers appreciate the freshness of the food, others report receiving cold or poorly prepared items.
Management
Certain managers receive high praise for their customer service, while others are criticized for their lack of responsiveness and support.
Cleanliness
Concerns about cleanliness and hygiene have been raised, particularly regarding food preparation and dining areas.
EM
Emily MacMillan
Dec 29, 2025
5.0
The food is always fresh at this location. Very pleasant crew, guy with the mohawk is always nice ☺️
MW
Monica Wright
Dec 16, 2025
2.0
Rebecca the manager is something else. The soda machine was down when I stopped in to grab breakfast. The person I was grabbing breakfast for doesn’t drink coffee so I asked although orange juice is typically an up-charge if it will still cost more due to the soda machine being down and not ordering a coffee. The manager said she can’t discount the price of the orange juice which was $1.60. I asked her if it was an option and she said no she can’t do it that she doesn’t make those decisions. I asked if she was a manager and she said yes but she is told she can’t make those decisions. She said that I “continued arguing” with her and she deals with “people like me” every day. I never ask for anything to be changed when I go to a McDonald’s but I figured in this case it was worth asking. She was not happy that I was persistent. But she doesn’t need to be arguing with the customers or saying rude things like she did. The whole interaction of our time was worth more than $1.60. Do better Rebecca. It’s not the end of the world to offer something to your customers when something like the soda machine is out of order. The interaction could have been much better. Don’t assume every customer is a bad person or “arguing” with you when they are trying to explain their side. Get that chip off your shoulder and I’m sure your days would run much smoother.
BM
Bana Maorz
Dec 8, 2025
1.0
The amount of times that I show up here to do a delivery pickup and the restaurant is closed is insane this last time it happened I saw one of the employees literally carrying the items that were for the delivery order like they were going to take him home. Delivery drivers beware
JS
Jacky Smith
Dec 6, 2025
1.0
My husband and o went through the drive through, got 3 sandwiches and a large fry. The person who took payment was fine, but the guy at the next window with all the tattoos and jewelry kept giving us angry looks whenever we looked in the window. When we finally got our food, I was pulling away when we noticed they forgot the fries. Totally understandable so we figured we would pull around and walk in. After waiting to get someone’s attention for about 7 minutes, my husband gave up since they were actively avoiding his gaze and attempts to get their attention. I wouldn’t recommend this location at night, just mornings.
NL
Nick Lewis
Nov 27, 2025
1.0
Put in a mobile order today. waited 15 min to realize no one was in the store. Why is everything on if no one is around. Enjoy the 9$ ill never be back
McDonald's West Linn is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-thru hours at McDonald’s West Linn?
The drive-thru is open from 6:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.
Does McDonald's West Linn offer delivery services?
Yes, McDonald's West Linn offers delivery every day from 6:00 AM to 10:00 PM.
What types of pickup and delivery services does McDonald's West Linn provide?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options for customers.
How can I order McDonald's West Linn online or via mobile app?
You can order online via their delivery URL or use the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at McDonald's West Linn?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's West Linn have a drive-thru?
Yes, this location has a drive-thru service available.
Is WiFi available at McDonald's West Linn?
Yes, free WiFi service is available for customers at this location.
What nearby places can I visit after dining at McDonald's West Linn?
After eating, you might want to check out Willamette Coffee House for coffee, or visit the nearby McMenamins West Linn Pub if you are looking for a brewery and pub experience.
Are there any nearby automotive services to McDonald's West Linn?
Yes, nearby automotive options include Oil Can Henry's - West Linn (10th Street), Willamette Car Wash, and Valvoline Instant Oil Change for your car maintenance needs.
Can customers combine a visit to McDonald's West Linn with a health appointment nearby?
Absolutely, McDonald's is close to Roane Family Dental and Kids First Pediatric Clinic, which may be convenient for families or patients needing a quick bite before or after appointments.