Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2050 8th Ave. in West Linn is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently reported problems with online ordering, long wait times, and incorrect orders.
Food Quality
While many praised the burgers and fries, there were complaints about greasy food, soggy buns, and inconsistent preparation.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and messy dining areas.
Customer Service
Service experiences varied, with some customers noting friendly staff while others reported unprofessional behavior and lack of attention.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the quality of food.
JJ
Jeff6110
Feb 11, 2026
2.0
the West Linn online ordering access seems to be unavailable fairly often. The other location's online ordering systems seem to be operational everytime. With as long as it takes them to get your order prepared its not worth ordering at the restaraunt and then having to wait 25+ minutes. The food is pretty good, but the wait and inability to rely on the online ordering system nor ability to call in an order pretty much kills it for me. Will say this seems to be isolated to this location. food qualiy, online ordering seem to be fine when i use the other locations
TH
Thom High
Dec 9, 2025
5.0
In between Santa visits, Santa and his Mrs need to eat. Five Guys, in my opinion, make the best burger when you’re looking for fast food. I had a bacon cheeseburger and my Mrs had a single with the works. I don’t eat French fries but my Mrs says they’re the best. Highly recommended
JM
Jeff Martin
Nov 20, 2025
2.0
Two greasy, made me ill
EE
EmuPants
Oct 29, 2025
5.0
10/29/25 6:13pm you guys are doing great
TT
The The
Oct 4, 2025
5.0
Was helped by Sarra today. We are a lively family of three. She somehow was able to take our order with ease and some laughs along the way. The rest staff was great too!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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