Safeway

Reviews

• LA

  Linda Ackley

  Feb 7, 2026
  3.0
  Not very friendly compared to other Safeways I've been in
• AG

  Ado Gračić

  Jan 27, 2026
  1.0
  Nope.
• FW

  Frank Wickizer

  Jan 13, 2026
  1.0
  Their website is very misleading. It will tell you they have items in stock that just aren’t there. When I have tried in the past to bring this up to customer service, I have been told, “Well what do you expect me to do about it?” I am confused what the point of Safeway is… worse selection for a higher price with terrible customer service? It just seems to be a grocery store for geriatric folks.
• SR

  Santa Ramos

  Jan 7, 2026
  1.0
  ​⭐️ (1 Star) - Formal Complaint: Store #536 - Attn: Benny Quintanilla ​I am posting this to formally document a failure in store operations and a serious incident of employee misconduct on Dec 12, 2025. I was at this store to buy a cake for my brother’s birthday, but the interaction was so aggressive it ruined the mood of our family celebration before it even started. ​The Incident: The bakery display case is designed with outward-facing doors for customer access. With no "Closed" signs or instructions to wait for help, I retrieved a cake from the customer-side aisle. I never entered an employee-only area. ​The Confrontation: Upon reaching the checkout, the cashier, Dannielle, initiated a direct and hostile confrontation with me. She was visibly "pissed" and became verbally aggressive simply because she had to retrieve a box for the cake. Instead of professional service, she chose to treat me as an adversary. ​Liability and Management Concerns: ​Hostile Environment: Dannielle’s decision to engage in a confrontation is a significant liability for Safeway. This was not just "bad service"; it was unprofessional aggression. ​Operational Negligence: As Store Director, Benny Quintanilla, the responsibility for clear signage lies with you. Expecting customers to guess unwritten rules for accessible equipment is a management failure that creates unnecessary conflict. ​Failure of Oversight: This hostile behavior is a recurring theme in this store’s reviews. A lack of corrective action regarding Dannielle’s conduct suggests a disregard for the standard of care expected of a major retailer. ​Families deserve to shop without being subjected to staff hostility. I am requesting a formal review of this incident and immediate improvements to bakery signage and staff training.
• MJ

  Megan June

  Dec 24, 2025
  1.0
  Honestly if I could choose no stars I would. Whatever employee you had Closing and locking the doors at 6:40pm tonight, 20 minutes before closing, needs to have her employment reconsidered. I have never witnessed someone be so incredibly disrespectful and rude to a group of people asking questions, and for literally no reason. She was forcing people out and when they asked why she was Closing the doors 20 minutes early her response was, and I quote, "I don't care, get out." As she physically shoo'd people out the doors. I am appalled by this woman's behavior towards people she doesnt even know, let alone on christmas eve. There is no excuse to treat people that way or to speak to them the way she did. I didn't get her name but she was a blonde gal in all black. Absolutely horrendous behavior by your employee. She needs to work on proper customer service, but above all, basic human decency.

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