Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially during busy hours, with some waiting over 10 minutes for their orders.
Customer Service
There were numerous complaints about rude and unprofessional behavior from staff, particularly from management, leading to negative experiences.
Food Quality
Food quality was inconsistent, with reports of cold, soggy fries and incorrect orders, although some customers did receive fresh and hot meals.
Cleanliness
While some reviews praised the cleanliness of the facility, others noted issues with dirty restrooms and unsanitary food handling practices.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, particularly with drive-thru and mobile orders.
CR
Craig Risdon
6 days ago
3.0
Ordered 3 meals then had to wait on them after getting them fries were half full and soggy and the burger was thrown together. Happy meal was right , and the 10 piece nugget was ok. Just first cold on all orders.
AZ
Alfonso Zamora
Nov 11, 2025
1.0
Casi le echan una libra de cebolla a mi hamburguesa JAJAJJ y me dieron una bebida chica cundo había pedido y pagado una mediana, solamente porque les había hablado primero en español, nunca me habían tocado estos tipos, consumo seguído en este lugar saliendo de trabajar como a las 3:00 am, y siempre me atienden bien otras personas pero estos si se pasaron :) jajaj
JO
Josh Olmsted
Nov 8, 2025
1.0
Came for dessert. No ice cream. Then no pumpkin spice iced coffee which was also on the menu at the time. Unfortunate
JK
James Kenfield
Oct 29, 2025
1.0
The morning crew is insanely slow. No one should be in line for 15 minutes at 5 in the morning.
RB
Radlee Buck
Oct 23, 2025
1.0
Terrible customer service
The manager is rude and has no manners His mom did not raise him right