Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of communication, and unprofessional behavior.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold or improperly prepared items.
Cleanliness
While some noted that the facility was clean, others reported issues with dirty restrooms and unsanitary conditions.
Speed of Service
Mixed feedback on service speed; some praised quick service while others complained about long wait times.
TE
Trinity Ebert
6 days ago
1.0
Fast food? A restaurant might as well be faster than this. We waited 20 minutes in the drive thru for 4 cars with small orders, the worker barely could understand us and kept getting things wrong. They had nothing we wanted in stock, changed our drink 3 times, and the workers moved like molasses.
RR
Rea
Dec 31, 2025
1.0
Completely mishandled my order, order was placed and took 2 hours for the site to say we dont have those ingredients and its now breakfast menu only.
Completely unprofessional.
Night crew failed to follow through on the order. Dont order from here. EVER!
BM
Bailey Miles
Dec 28, 2025
1.0
Ive been going here since I was very little cuz its a quick 15 minute walk from my place but ive had to start going to literally any other location because idk if all the staffing is high 24/7 (i know for a fact some blond dude usually on the night shifts is) but every single time ive gone there for like the past year now my order has been made wrong, missing things, or just straight up someone else's entire order. Ive tried calling the store countless times to try and get a refund or see about getting my stuff made properly but they NEVER pick up the phone and you cant get a refund through the app ive tried many many times due to how often they mess up mine, my friends, and my families orders. I do not recommend coming here under any circumstances theres a couple of nice employees but its really not worth the hassle of having to constantly be paying for stuff you will never receive. If you work here and are the reason I'm not shoving my face in a happy meal right now, please for the love of god get help.
JS
Justin santizo
Dec 23, 2025
1.0
How do you mess up the most easiest order ever they never gave me my Mc double everything was just like that. I come here on a daily and I never ever had an experience like this.
AA
Andrew
Dec 12, 2025
1.0
I was sitting with my friends, eating calmly, after that a man came up to us and started telling us to leave. For 2 years that I go to this McDonald's, this has never happened and they just kicked us out and said they would call the police if we didn't leave. I tried to find out the reason, but instead of naming the reason, they didn't say anything and just told us to leave. I also want to ask them for a complaint book.