Service Issues
Multiple customers reported long wait times, order mix-ups, and rude interactions with staff, particularly management.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others found them cold, poorly prepared, or lacking flavor.
Customer Experience
Several reviews highlighted a lack of effective communication and responsiveness from staff, leading to frustration among customers.
Payment Problems
Customers frequently mentioned issues with payment methods, including broken card readers and problems with the mobile app.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.