McDonald's

3.2
1370 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16200 SW Pacific Hwy, Tigard, OR
97223, United States

Hours

Reviews

3.2
1,370 reviews
5 stars
393
4 stars
278
3 stars
248
2 stars
124
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions.

Food Quality

Feedback indicated inconsistent food quality, with some items being served cold or overcooked.

Staff Attitude

Customers expressed dissatisfaction with staff attitudes, describing them as unprofessional and inattentive.
  • JC
    Jupiter Coughlan
    Jan 4, 2026
    1.0
    This is by far the worst McDonald’s in Oregon. With it being the closest we have visited frequently and not once have we received fresh food in two years.
  • EH
    Emma “ItsEmma369” Heim
    Jan 2, 2026
    1.0
    No time to even say hello or goodbye. I asked for two cheeseburgers ketchup only and when I got home it was wrong. I understand it’s a fast food restaurant but there’s no reason to move so fast that you can’t even see if you’re handing out the right orders. Have had the same issues with this McDonald’s for years now.
  • MG
    Matt Goodwin
    Dec 27, 2025
    1.0
    I ordered online for the first time and didn’t understand the way things were done and was met with attitude at the pick up window aw well as them forgetting some of my food. And then when I called to ask for a credit they didn’t really care. I’ve been coming to this McDonalds for years but through the drive through. I own my own business and I would never treat my customers like that. Even if it is something as trivial as a food order you should great your customers with some respect.
  • MT
    M T
    Dec 24, 2025
    1.0
    WARNING THE WORST MCDONALDS: Horrible place, dirty, disorganized, inefficient. We made a mobile order , went through the whole line, we got put in a waiting area and then they came and lied to us that our order was canceled (it was not) and they did not offer a solution, just wasted our time and money. DO NOT EVER GO HERE
  • LM
    Laura Mann
    Dec 17, 2025
    1.0
    Terrible service. Ordered thru the app and wen to drive-thru. Sat in drive-thru for several minutes while I watched other cards give up and drive away. Literally no movement of any cars in 5 min. So I went inside and told them my order number. Five different people talk about my order (one even mentions me by name). Then a woman comes over and I show her my order number. She walks over to the register and says "yeah, we don't have that." She pushes a button, and suddenly my app says the order has been cancelled. She cancelled my order instead of giving me my food inside. I guess the owner didn't need that $9 order or the weekly stop I used to make there.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Tigard, OR?

McDonald's in Tigard, OR is open daily from 5:00 AM to 11:00 PM, except on Saturdays when it opens at 6:00 AM and closes at 11:00 PM.

When is the drive-thru available at McDonald's Tigard location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and from 5:00 AM to midnight on Saturdays.