McDonald's

3.2
1357 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16200 SW Pacific Hwy, Tigard, OR
97223, United States

Hours

Reviews

3.2
1,357 reviews
5 stars
392
4 stars
277
3 stars
246
2 stars
124
1 star
318

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some noting inefficiencies among staff.

Food Quality

Feedback on food quality was mixed, with some items described as cold or overcooked, while others were satisfactory.

Customer Service

Customer service varied significantly; some staff were praised for friendliness, while others were criticized for rudeness and lack of professionalism.

Cleanliness

The cleanliness of the dining area was noted as inconsistent, with some customers reporting dirty tables and unsanitary conditions.
  • SB
    stuart byron
    Nov 16, 2025
    3.0
    Usually this is great during the week, however I find on weekends, the service isn't as good. The management just doesnt treat customers right...had to wait 8 minutes in drive through for a customer that couldn't pay. During the week, they would have had the customer pull around so they could take care of this. Not on the weekend.
  • AH
    alin huerta
    Nov 13, 2025
    1.0
    I came today to buy a medium orange juice and I noticed that there was a fly inside my juice, this is disgusting, I always come to buy my orange juice here and this had never happened before, 11/12/2025
  • LJ
    lalou jorgenson
    Nov 11, 2025
    2.0
    Had four workers ignore me the whole time I stood there. Never acknowledging me
  • AA
    Audrey
    Oct 21, 2025
    1.0
    I made a simple order of a frappe with espresso shots added , waited at the pick up area for over 15 mins until I decided to go inside where the lady didn’t even know what I was talking about , once she realized my order was that she was like “oh yeah, he’s making it right now” so I’m like ok I’m a little annoyed, but I get it then she proceeds to tell me that the espresso machine isn’t working and if I want a regular one (I paid extra for espresso for a reason ) I said I wanted a refund and somebody else came and told me that they’re not able to issue any refunds, but I could do it through the app, but the app literally says to take it up with the specific restaurant. Needless to say they took my money and I never received anything.
  • JW
    Jenny Walker
    Oct 20, 2025
    4.0
    Solid Experience at This McDonald’s – Great Service, Reliable Food This McDonald’s location consistently delivers solid service with a smile. The staff here deserves real credit for keeping things moving efficiently, even during the busiest times. Orders are taken quickly, prepared accurately, and the team behind the counter seems genuinely attentive—something that isn’t always guaranteed at fast-food restaurants. The drive-thru line moves at a decent pace, and when I’ve gone inside, the dining area has been clean and well-maintained, with tables wiped down and condiments stocked. As for the food—it’s exactly what you expect from McDonald’s, and that’s not a bad thing. The fries are crisp and hot more often than not, and the burgers come out as advertised. The coffee and breakfast items are always dependable, especially if you’re on the go. I wouldn’t call it gourmet, but it’s classic McDonald’s comfort food done right. The only reason I’m giving four stars instead of five is simply that it’s not aiming to be fine dining—it’s fast, familiar, and predictable. Still, this location stands out for its customer service, consistency, and clean atmosphere. Definitely one of the better McDonald’s in the area.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Tigard, OR?

McDonald's in Tigard, OR is open daily from 5:00 AM to 11:00 PM, except on Saturdays when it opens at 6:00 AM and closes at 11:00 PM.

When is the drive-thru available at McDonald's Tigard location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and from 5:00 AM to midnight on Saturdays.