Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor order accuracy.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, particularly in drive-thru and delivery.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold, undercooked, or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and a dirty dining area.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the food was overpriced for the quality received.
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Destiny Dean
2 days ago
1.0
If I could give zero stars I would! I understand it can be frustrating that you are busy during the night in the drive through but for your younger male worker to throw my sauces at me because I politely let him know they weren’t in there and then accuse me of lying and even showing him inside the bag he still slammed the window on me and ignored me. You need to train your employees better to not be so rude to customers they need to be more professional and polite because this was very uncalled for and very disrespectful.
RB
Robert B
2 days ago
1.0
In the evenings or early mornings the fact they leave two lanes open in drive thru is ridiculous. They frequently will skip cars, which is frustrating when you have a mobile order too. Get up to the speaker first and then someone pulls up to the other one and you can hear them take their order, they pull up another car comes they take their order and then finally realize someone's at the other speaker. If they don't have two order takers they need to limit it to one lane or make one lane mobile orders/delivery orders only.
They can't seem to control their prices so the least they could do is provide the best experience and freshest food and they fail on those frequently as well. Being skipped this last time in drive thru was the worst it's been because the car in front of me took 15 MINUTES to get their food and mine came out instantly, but because I had been sitting in line for that my food sat on the counter getting old and cold. I tried a fry right as they handed the bag to me and it felt like a fry that was sitting on a counter for 10 minutes. I asked if they could at least give me a fresh fry and they looked at me like it was an absurd request. My burger and nuggets were basically inedible.
Don't skip cars in drive thru.
Consider the food you've made and at least keep it in a warmer or don't make it till the other order is nearly done.
As a former manager, for larger orders they need to park them so they don't ruin the food for everyone else. Car behind me has a sundae it looked like and it looked like a milkshake more than ice cream at that point.
AR
Anthony R
Jan 31, 2026
5.0
This McDonald's gives the McDonald's experience. Service was friendly and prompt, food was hot and fresh, in fact the cheese was still melting on my burger👍, fries, hot and fresh.
ND
Neat Deal
Jan 31, 2026
1.0
This McDonald's for those that do not know. DELIVERY DRIVERS: THE PICK UP WINDOW IS USELESS. Location should put a sign saying this is a fake useless pick-up window. Please go to Drive-Thru. If this is a Violation I hope someone does something about this so as not to waste time getting out and in car with no proper signage. So drivers just a heads up if you read this.
MA
Matt Anderson
Jan 29, 2026
5.0
Always enjoy the atmosphere and consistent, excellent quality I've grown accustomed to. Absolutely Love the girls, and guys, that work here ESPECIALLY on the nightshift 🥰