Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and lack of responsiveness.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of sauces, indicating a consistent problem with order fulfillment.
Food Quality
Feedback on food quality was mixed, with some customers receiving undercooked or poorly prepared items, while others noted satisfactory experiences.
Speed of Service
Several reviews mentioned slow service, particularly during busy times, with long wait times reported in both drive-thru and dine-in.
Cleanliness
While some customers appreciated the clean dining area, others reported unsanitary conditions, particularly in restrooms and food preparation.
MR
Mohammad reza
1 day ago
1.0
I placed an order online but once I arrive there they said they couldn’t see my order and the staff members didn’t help and assist me even I asked them to help me and called the manager unfortunately no responsibly at this location
GM
Gabriel Murillo
Dec 20, 2025
1.0
Horrible staff, spanish cashier at drive thru likes to talk mess about customers thinking they dont know spanish. Very rude.
JF
Jesse Fogarty
Dec 19, 2025
5.0
Went there late at night and you could tell they were under staffed but the pulled through and got me a tasty big Mac in a very reasonable amount of time. The crew that was working the night shift on 12-18-25 really impressed me with their attitude and performance
JH
Julie Huth
Dec 10, 2025
1.0
For the price they are charging now I at least expect the fries to be cooked. We live about 5 minutes away and by the time I got home with the food, all the fries were limp and undercooked. The double cheeseburgers had no (rehydrated) onions and were extremely dry. Last visit to McDonald's for my husband and I.
RR
Rob
Dec 4, 2025
1.0
I walked in hungry, but as soon as I saw the prices on the menu I only ordered a coffee. Not all McDonald's are created equal anymore it seems. Everything on the menu was consistently higher in price than any McDonald's I've ever been to. There's a McDonald's downtown with better prices. Greed is outrageous.