Jimmy John's

3.4
149 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7140 SW Hazelfern Rd, Tigard, OR
97224, United States

Hours

Reviews

3.4
149 reviews
5 stars
51
4 stars
35
3 stars
15
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service and long wait times for both in-store orders and deliveries, contradicting the brand's 'freaky fast' promise.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the sandwiches while others complained about stale bread, missing ingredients, and unsatisfactory flavors.

Customer Service

Customer service experiences varied widely; while some praised the friendly staff, others reported rude behavior and poor management.

Cleanliness and Safety

Concerns were raised about cleanliness and food safety, including reports of hair in sandwiches and unsanitary practices.
  • GP
    Gabriel Piltzer
    Dec 24, 2025
    2.0
    Observed food safety issues regarding not changing gloves between register and food prep. Sandwiches missing key ingredients. Unfriendly staff that made me feel bad/awkward for coming in. I even tipped very well afterward, not a good place to eat.
  • ES
    Ella Staats
    Dec 18, 2025
    1.0
    As a jimmy johns lover I am very disappointed in the service at this location. The order taker Dajon was not pleasant. He glared at us and when I asked if I could have my sandwich plain with just meat and cheese and toasted for my son he said he couldn’t do it toasted. I said that was fine and let it go but I made sure to say nothing but meat and cheese. We got our sandwiches and left, they did not make it plain. I checked the receipt and it did not say plain or to remove anything for the sandwich. We have a 4 hour car drive and I went to give my son his sandwich about an hour into the drive and so it was too late to turn back. I am very disappointed and not pleased. Customer service was at an all time low. No smiles or kindness. I don’t recommend this location.
  • CG
    Christopher Glynn
    Sep 14, 2025
    1.0
    I miss the subs so fast you freaked . It was so slow yesterday, I freaked. Called the store , my sandwich sat there for an hour and half waiting on dasher. Yall used be kings... good luck w chapter 10
  • LS
    Lori Smith
    Sep 2, 2025
    2.0
    Not fast at all
  • UK
    Ui Kaalakea
    Aug 22, 2025
    2.0
    Found hair in my sandwich and they toasted all of our sandwiches with the lettuce on???