Food Quality
Customers generally enjoyed the food, especially seasonal items like shakes and fries, but there were complaints about inconsistency and declining quality.
Service Experience
While many praised the friendly and helpful staff, there were notable instances of poor service and order mistakes.
Pricing Concerns
Several reviews highlighted that the prices are perceived as high for the portion sizes and quality, leading to dissatisfaction.
Cleanliness Issues
Some customers reported unsanitary conditions at certain locations, which negatively impacted their experience.