Dairy Queen Grill & Chill

4.0
616 reviews
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Business Details

403 Cherry Heights Rd, The Dalles, OR
97058-3587, United States
(541) 296-8411
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
403 Cherry Heights Rd, The Dalles, OR
97058-3587, United States

Hours

Reviews

4.0
616 reviews
5 stars
287
4 stars
166
3 stars
94
2 stars
27
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report unprofessional behavior and poor customer service.

Food Quality

The food quality is generally viewed positively, with many customers enjoying the ice cream and burgers, although there are complaints about incorrect orders and inconsistent portion sizes.

Cleanliness

The establishment is noted for its cleanliness, with several reviews highlighting a clean dining area and kitchen.

Pricing

Customers express concerns about rising prices, with some feeling that the cost does not match the value received.

Speed of Service

While many reviews commend the fast service, there are complaints about long wait times, particularly during busy periods.
  • VL
    Vanessa Long
    Oct 26, 2024
    1.0
    I usually don’t have bad experiences but it’s been a while since I had dq so I thought I’d go try it today and as soon as we got our food I opened it to check if it was all correct and of course my burger is already soggy the breads flat, I ordered a 2 piece chicken strip and they charged me for a 4 piece basket even tho I just wanted the 2 pieces of chicken I didn’t ask for fries or the basket . Probably not coming back for a while again
  • MJ
    Mwangi Jahi
    May 16, 2021
    2.0
    No dine in options and line was out thru the road but we were still able to get our Blizzard.. They were confused about thier mask policy...like most of the world is.. thanks to our government.. Anyways my wait and the lack of dine in options give the poor review ...
  • LC
    Lesane Crooks
    May 16, 2018
    2.0
    Slow service
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes through DQCakes.com.

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 403 Cherry Heights Rd, The Dalles, OR 97058-3587, United States.