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McDonald's

3.4
(1164 reviews)

Business Details

2000 Hwy 20, Sweet Home, OR
97386, United States
(541) 367-5516
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2000 Hwy 20, Sweet Home, OR
97386, United States

Hours

Reviews

3.4
1,164 reviews
5 stars
356
4 stars
232
3 stars
261
2 stars
114
1 star
201

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Customers frequently mentioned cold or poorly prepared food, with some expressing concerns about food safety.

Staff Behavior

Feedback included mixed experiences with staff, ranging from friendly service to reports of rudeness and poor management.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
  • DB
    Denise B
    Jan 30, 2026
    1.0
    Forgot half my order. Rip off
  • CL
    Candice Lawrence
    Jan 23, 2026
    1.0
    Worst customer Service in the entire state. They don’t attend to the counter. I understand this is post-Covid era and it doesn’t seem like anything’s gonna go back the way it used to be. But we can at least try. These people don’t try! You have to yell to get their attention because when you look at them and wave your hands around and they look you straight in the eye they turn around and ignore you! It’s unbelievable and it feels like can this really be what they’re doing but time after time when I’m there it happens and then again when I see other people there it happens so it’s definitely real! I’m not imagining anything or reading into it or jumping into a conclusion. I’ve also witnessed them treat the delivery people the Dashers like total junk! They are so rude to the Dashers so I give a shout out to all of you who have to tolerate that kind of crap. I know it’s hurting your reputation, tip base, your income, they can care less! you’re just trying to have a side gig to make ends meet.. God bless you, especially the ones out there who have kids with disabilities, single parents, and who are disabled vets and folks who are retired and the cost of living is simply impossible to keep up with. God bless you! I’m sorry, but I hate to say this too. It’s the managers who are doing this and they are setting the standard for all the rest of their employees who unfortunately mimic what they’re doing. They’re being passive aggressive, and it stinks! So if you’re doing this, just letting you know that everybody sees you and if I were you, I would stop acting like that as soon as possible because you ain’t making yourself look good at all, and people will remember your face when you go to apply for a different job.
  • KB
    Kat Burleson
    Jan 21, 2026
    3.0
    The food we received was hot/good. However, they forgot the kids Happy Meal! We had enough food to share...but no toy. This kinda thing happens here often. But...the kids Happy Meal...."would somebody get this kid a Happy Meal!?!"(Big Daddy/Adam Sandler movie) check your bag. Ba da ba ba ba 🎶
  • JL
    Junior Langford
    Dec 31, 2025
    1.0
    This worker cat she's rude she likes to talk shit about do anyone know how to get a hold of hr her actual name is katrina
  • AN
    Amadia Newcomer
    Dec 28, 2025
    5.0
    They were amazing tonight. I went in and asked for an unhealthy amount of mustard and they delivered. Best burgers of my life.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Sweet Home, OR?

McDonald's is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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