McDonald's

3.4
1204 reviews
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Business Details

2000 Hwy 20, Sweet Home, OR
97386, United States
(541) 367-5516
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2000 Hwy 20, Sweet Home, OR
97386, United States

Hours

Reviews

3.4
1,204 reviews
5 stars
363
4 stars
250
3 stars
279
2 stars
116
1 star
196

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Customers frequently mentioned cold or poorly prepared food, with some expressing concerns about cleanliness and freshness.

Customer Service

While some employees received praise for their friendliness, many reviews criticized the overall customer service and management.

Cleanliness Issues

Several reviews pointed out unsanitary conditions in the dining area and restrooms, affecting the overall experience.
  • DK
    Desirae Kobernik
    Nov 12, 2025
    1.0
    Came in for breakfast, paid for extra whip in my drink.. got the same amount as if I had gotten it made regular. Then I was missing an oatmeal and the breakfast sandwich I got was so sloppily thrown together that.. well they basically cheesed the wrapper instead of the mcgriddles. I get being busy however, as an individual who has Managed Restaurant for nearly 10 years now the slight attention to detail Genuinely makes the world of difference.. aside from that, the young lady that was working the front was busting her butt running circles assisting customers, taking orders, correcting and assisting and over all was super proactive and kind and maintained a smile!.
  • LD
    Leland Darby
    Nov 5, 2025
    1.0
    I place a mobile order on November 5th 2025 at 817pm clocked out of work at 830 drove to the restaurant and sat there until 848 was handed a bag took one bite of a fry and just dropped the food and left. Wasted my entire lunch break to be handed cold fries 31mins after my order was placed.
  • JM
    Jason McKendree
    Oct 31, 2025
    3.0
    3 days in a row with NO cheese on my double cheeseburgers!🤣I mean, cmon, its in the name!😆
  • NG
    Nakiesha Gannon-Hayward
    Oct 30, 2025
    1.0
    Never experienced so many issues when ordering my food. Order wrong twice. Given 2 orders that weren’t mine.
  • GS
    Gary Schartz
    Oct 21, 2025
    3.0
    Busy. Our burgers were not warm. This Mickey Dee's has trouble handing out cups with your order. The young woman handing us out cups put her fingers inside the cup. We had to ask for new cup "without putting your fingers in the cup."
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Sweet Home, OR?

McDonald's is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.