Dairy Queen Grill & Chill

3.9
470 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1364 Main St, Sweet Home, OR
97386-1610, United States

Hours

Reviews

3.9
470 reviews
5 stars
232
4 stars
77
3 stars
76
2 stars
36
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about incorrect orders, overcooked items, and issues with freshness.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Pricing

Several reviews noted that prices were higher than other locations, leading to dissatisfaction regarding value for money.

Order Accuracy

Numerous customers experienced issues with order accuracy, including missing items and incorrect food preparation.

Cleanliness

There were reports of unsanitary conditions, including dirty equipment and food items that seemed spoiled.
  • JT
    Joshua True
    Oct 19, 2025
    3.0
    Food is good, customer service is horrible, especially to children.
  • IH
    Iletta Hopper
    Oct 19, 2025
    3.0
    They need to build an outside seating area, that would be so nice especially during the summer. How to older people in this town?And I think they would like to have some sitting area to wait after they have made their order if they're not driving a car
  • NJ
    Nick Begrin Jr
    Sep 25, 2025
    5.0
    I go here daily and think there doing a great job. I had a little problem once but it go fixed as soon as I brought it up. 5 Stars from me Keep Serving great food and fast service Dairy Queen!!
  • NR
    Nick Rathbone
    Sep 17, 2025
    2.0
    They charge me more for a mini blizzard. They charge me nine bucks for mini blizzard.I’m so upset and the lady said I gonna go take back machine guess the front machine was broken
  • KB
    Kat Burleson
    Sep 15, 2025
    5.0
    First time at this location (reviews kept us away) but we wanted to try the new shake. We ordered three cheese burgers, three fries, and three shakes. They were quick, order was accurate, food, hot, shake, perfect! Everything great! So glad we gave them a try! Hope they are just as good next time.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and treats like Blizzard® Treats and Chicken Strip Baskets.

What are the operating hours of Dairy Queen Grill & Chill in Sweet Home, OR?

The restaurant is open daily from 10:30 AM to 9:00 PM.