Dairy Queen Grill & Chill

3.9
472 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1364 Main St, Sweet Home, OR
97386-1610, United States

Hours

Reviews

3.9
472 reviews
5 stars
234
4 stars
77
3 stars
76
2 stars
36
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the burgers and ice cream, but there were multiple complaints about incorrect orders and food being served cold or overcooked.

Customer Service

While many reviews praised the friendly staff, there were significant complaints about rude service, order inaccuracies, and a lack of attention to customer needs.

Pricing Issues

Several customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the cost.

Order Accuracy

A recurring issue was the frequent mistakes in orders, leading to frustration among customers who received incorrect items or incomplete orders.
  • KK
    Ken
    Dec 24, 2025
    5.0
    Friendly staff. But the #5 double cheeseburger deluxe... WOW absolutely delicious! Thank you. I'll be back.
  • JT
    Joshua True
    Oct 19, 2025
    3.0
    Food is good, customer service is horrible, especially to children.
  • IH
    Iletta Hopper
    Oct 19, 2025
    3.0
    They need to build an outside seating area, that would be so nice especially during the summer. How to older people in this town?And I think they would like to have some sitting area to wait after they have made their order if they're not driving a car
  • NJ
    Nick Begrin Jr
    Sep 25, 2025
    5.0
    I go here daily and think there doing a great job. I had a little problem once but it go fixed as soon as I brought it up. 5 Stars from me Keep Serving great food and fast service Dairy Queen!!
  • AB
    Annette Boersma
    Sep 22, 2025
    5.0
    Always good and friendly drive thru service!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and treats like Blizzard® Treats and Chicken Strip Baskets.

What are the operating hours of Dairy Queen Grill & Chill in Sweet Home, OR?

The restaurant is open daily from 10:30 AM to 9:00 PM.