Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
921 reviews
5 stars
387
4 stars
247
3 stars
129
2 stars
59
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others criticized it for being cold, poorly prepared, or lacking flavor.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, particularly the ice cream.
- JPJose PangelinanDec 28, 20253.0A huge pet peeve is when a cashier tells me to pull all the way up when there is no one else in the drive thru. I could understand if the drive thru is busy, but in most case when traveling the drive thru is empty. Why do they not accept American Express? I really don’t know. It’s 2025, American Express is a major card, why are some places not accepting it…?
- EDEmma DibbleNov 25, 20253.0Ordered 6 piece chips stip basket i only recieved 5 chicken strips paid exta to get two sauces. I ordered at counter for order to go discovered shortage when on I5 North. Called went to vm $15 basket why gate keeping the sauces and my strip?
- MLMy LamberfeetiesNov 24, 20255.0Loved the chicken sandwich meal
- JAJay AceNov 21, 20251.0Not impressed. Thats a large order of onion rings. And dont bother asking for condiments. They won't add them into the bag anyways. We've gone 3x and they've forgotten the condiments all 3x.
- DBDany ButlerNov 18, 20255.0Great location, fast, friendly service. If you're looking for a little treat DQ doesn't disappoint
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Sutherlin, OR offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQcakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill in Sutherlin?
They are open daily from 10:30 AM to 9:30 PM.
Does Dairy Queen Grill & Chill in Sutherlin have a drive-thru and seating options?
Yes, they have a drive-thru, indoor seating, outdoor seating, booster seats, and high chairs available.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with restrooms available.
How can I place an order for pickup at Dairy Queen Grill & Chill in Sutherlin?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/17586/.
Where is Dairy Queen Grill & Chill located in Sutherlin, Oregon?
It is located at 1621 W Central Ave, Sutherlin, OR 97479-9451, USA.
Are there any coffee shops near Dairy Queen Grill & Chill in Sutherlin?
Yes, nearby coffee shops include Starbucks, Country Girls Coffee, Ruff Day Lattes, and Dutch Bros Coffee. You can visit one of these for a coffee before or after enjoying your meal at Dairy Queen.
What fast food options are available near Dairy Queen Grill & Chill in Sutherlin?
Nearby fast food options include Taco Bell, Burger King, Subway, and Romulo's Mexican Grill, providing a variety of cuisines if you're exploring food choices in the area.
Are there gas stations close to Dairy Queen Grill & Chill for refueling or quick stops?
Yes, Shell, Astro Express Mart - Shell, Chevron, and Blue Rhino propane supplier are nearby for fuel and convenience needs.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, by downloading their app, you can access exclusive deals and enjoy mobile ordering and rewards.