Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
918 reviews
5 stars
386
4 stars
247
3 stars
127
2 stars
59
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, lack of training, and inadequate management response to issues.
Food Quality
While some customers enjoyed the food, there were frequent complaints about incorrect orders, cold food, and unsatisfactory items like melted Blizzards.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and overflowing trash, which detracted from the overall experience.
Service Speed
Many customers experienced long wait times, both in the drive-thru and inside, leading to frustration over service efficiency.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary significantly.
- JAJay Ace3 days ago1.0Not impressed. Thats a large order of onion rings. And dont bother asking for condiments. They won't add them into the bag anyways. We've gone 3x and they've forgotten the condiments all 3x.
- DBDany Butler6 days ago5.0Great location, fast, friendly service. If you're looking for a little treat DQ doesn't disappoint
- HKHannah KimesNov 15, 20251.0Waited 25 minutes for 2 burgers and 1 chicken strip.
- MHMatthew HansonNov 3, 20255.0Good ice cream dessert yum
- MWMatt WOct 23, 20251.0Ordered to 6 piece meals called and the manager Cavver or something like that didn't care said oh ok and I can return my food since they didn't do there job correctly no composition or apology offered just a oh ok. Not even busy there was 1 vehicles behind me and 2 in the parking lot. Horrible manager and pathetic customer service. $30 plus dollar order at fast food for 2 meals the owners should be ashamed of there management.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Sutherlin, OR offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQcakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill in Sutherlin?
They are open daily from 10:30 AM to 9:30 PM.
Does Dairy Queen Grill & Chill in Sutherlin have a drive-thru and seating options?
Yes, they have a drive-thru, indoor seating, outdoor seating, booster seats, and high chairs available.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with restrooms available.
How can I place an order for pickup at Dairy Queen Grill & Chill in Sutherlin?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/17586/.
Where is Dairy Queen Grill & Chill located in Sutherlin, Oregon?
It is located at 1621 W Central Ave, Sutherlin, OR 97479-9451, USA.
Are there any coffee shops near Dairy Queen Grill & Chill in Sutherlin?
Yes, nearby coffee shops include Starbucks, Country Girls Coffee, Ruff Day Lattes, and Dutch Bros Coffee. You can visit one of these for a coffee before or after enjoying your meal at Dairy Queen.
What fast food options are available near Dairy Queen Grill & Chill in Sutherlin?
Nearby fast food options include Taco Bell, Burger King, Subway, and Romulo's Mexican Grill, providing a variety of cuisines if you're exploring food choices in the area.
Are there gas stations close to Dairy Queen Grill & Chill for refueling or quick stops?
Yes, Shell, Astro Express Mart - Shell, Chevron, and Blue Rhino propane supplier are nearby for fuel and convenience needs.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, by downloading their app, you can access exclusive deals and enjoy mobile ordering and rewards.