Many customers reported poor food quality, particularly with burgers being overcooked or stale, while some enjoyed the ice cream and shakes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Concerns
Feedback indicated issues with management, including lack of leadership and poor staff training, contributing to overall service problems.
LE
Linda Evans
2 days ago
1.0
I went through the drive thru to get a dipped chocolate cone and I asked if they could put it in a cup so it didn't get messy in my new car. When the young man handed the med. cone it was in a small cup and the chocolate from the dipped cone was stuck to the sides of the cup so I asked the young man if he could put in a Sunday cup so it wouldn't stick to the side of the cup. That's how I always got it at the Dairy Queen by where I used to live in Gresham. The young man was very nice. Another girl walked over and was so rude.
She said, if you want it in a Sunday cup you have to pay for a Sunday also. I tried to tell to her I would buy the cup but she was so busy putting on a show for the other employees then closed the window and walked away. I could hear her making sarcastic remarks about me.
I have never been treated with such rudeness and disrespect.
I tried to wait and get her name but no one would come back to the window. At one point I did tell her that I was going to speak with the manager and was told, "go ahead, she'll just agree with me."
TB
The Barbers
Dec 31, 2025
5.0
Great place
CC
Cody Cooper
Dec 2, 2025
1.0
Single worst burger I've had in my entire life.
Ordered two Double Cheeseburgers. Took one bite and threw them both out. Tasted of stale grease. I was sick the rest of the evening. Not sure if the meat had turned or if the cooking conditions were poor but I will not be returning and urge anyone reading this to stay away.
P.S. - To the supervisor talking bad about the owners docking her pay for inventory issues (presumably for re-making someones awful order), if I could hear you yelling your frustrations back into the kitchen through the CLOSED drive-through window, then I'm sure everyone in the lobby could also hear you. The only thing worse than her toxic attitude was the food.
MJ
Michelle Johnson
Nov 28, 2025
2.0
They have a stupid rule about one coupon per group 🙄
DL
Devin Lee
Oct 30, 2025
3.0
Pretty Standard Dairy Queen offerings. Decent over all, staff was helpful and prompt. It was clean which I always like to see in a fast food place.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Stayton serve?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the opening hours for Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen is open from 10:30 AM to 10:00 PM, and on Friday, it is open from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru services?
Yes, they have a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly and offers booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill provide WiFi and seating?
Yes, the restaurant offers free WiFi and seating for customers.
How can I order from Dairy Queen Grill & Chill online?
You can place your order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10975/.
Are there any nearby gas stations close to Dairy Queen Grill & Chill in Stayton?
Yes, nearby gas stations include ampm, BP America, ARCO, and BP, which could be convenient if you need a fuel stop during your visit.
What nearby convenience stores are located near Dairy Queen Grill & Chill?
Nearby convenience stores like ampm and BP also offer coffee and snacks, making it easy to grab additional items before or after dining.
Are there any places for outdoor activities near Dairy Queen Grill & Chill?
Yes, Santiam Park is nearby, a great place for active life and outdoor enjoyment which customers might visit before or after their meal.
Where can I find pharmacies and healthcare facilities near Dairy Queen Grill & Chill?
Stayton Pharmacy, along with assisted living facilities like Elmcroft of Stayton and Cascades of Stayton, are nearby and provide convenient healthcare options for locals and visitors.