Customer service is frequently reported as poor, with rude staff and long wait times being common complaints.
Food Quality
Food quality is inconsistent, with many customers receiving cold or improperly prepared items.
Cleanliness
Several reviews mention cleanliness issues in the dining area and bathrooms.
Management Issues
Management is criticized for poor leadership and lack of training for staff, leading to a chaotic work environment.
Drive-Thru Efficiency
The drive-thru service is often slow, with long wait times reported even when not busy.
DL
Devin Lee
Oct 30, 2025
3.0
Pretty Standard Dairy Queen offerings. Decent over all, staff was helpful and prompt. It was clean which I always like to see in a fast food place.
AT
Altcoin Today
Oct 22, 2025
5.0
The burgers and goodnis MUCH better than you expect from the "Ice Cream" place!
CG
Can am x3 Greg
Oct 7, 2025
2.0
I walked in because the drive thru was 5 cars deep. I placed my order at the counter and turned to see that it was a good decision because only 3 cars had even made it to the speaker but I didn't get my food until the original 5 cars were gone and was on the 3rd car after that before my food was ready.
WD
What the Dog doing
Oct 5, 2025
1.0
The person taking my order was rude and made rude comments towards me I do not appreciate this I expect better service
CN
Captain Nathan
Sep 26, 2025
2.0
I use to come here as a kid and it was always great, it's very nostalgic. Unfortunately I try to avoid it and recommend others find food elsewhere as the service and food is very hit or miss but I would say consistently poor. Long wait times while the crew plays around, mostly made up of adolescents with no leadership obviously. Not people who care about your food, clearly not a business owner who cares about the customer either, therefore I will spend my money somewhere that deserves it.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Stayton serve?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the opening hours for Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen is open from 10:30 AM to 10:00 PM, and on Friday, it is open from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru services?
Yes, they have a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly and offers booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill provide WiFi and seating?
Yes, the restaurant offers free WiFi and seating for customers.
How can I order from Dairy Queen Grill & Chill online?
You can place your order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10975/.
Are there any nearby gas stations close to Dairy Queen Grill & Chill in Stayton?
Yes, nearby gas stations include ampm, BP America, ARCO, and BP, which could be convenient if you need a fuel stop during your visit.
What nearby convenience stores are located near Dairy Queen Grill & Chill?
Nearby convenience stores like ampm and BP also offer coffee and snacks, making it easy to grab additional items before or after dining.
Are there any places for outdoor activities near Dairy Queen Grill & Chill?
Yes, Santiam Park is nearby, a great place for active life and outdoor enjoyment which customers might visit before or after their meal.
Where can I find pharmacies and healthcare facilities near Dairy Queen Grill & Chill?
Stayton Pharmacy, along with assisted living facilities like Elmcroft of Stayton and Cascades of Stayton, are nearby and provide convenient healthcare options for locals and visitors.