I'm very disappointed with the customer service at this location. The motto of this restaurant should be "The customer is always wrong." I asked for a sunday lid for the new Strawberry Angel food cake blizzard to preserve the whipped topping for my drive home and to keep it from getting all over my car. The employee told me that she couldn't give me one because it was more expensive than the soda pop lids and she wasn't allowed to. So I pulled my wallet out and offered to buy a lid. The girl goes and gets the manager who explains to me that these lids are expensive so they can't give them away but they can't charge me for one because they can't ring them up. I asked if they could charge me for a large water then (a large water is paying just for the cup since water is free). She then tells me she can't do that. Why not? She's the manager! Why can't she charge me for a cup and give me a lid?
SH
Steve Higginbotham
5 days ago
1.0
It's my birthday and craving an M&M Blizzard. Went through the drive through and drove home only a couple of minutes away. It wasn't a Blizzard it was an M&M sundae. All the M&M's were in the first half inch...the rest was all just ice cream. It was $6.50. Cmon, you can do better!
JU
joseph ureno
Mar 20, 2026
1.0
Highly disappointed with service and food. Most workers are extremely rude and will forget items you have ordered. Just save your money it is not worth the hassle at this establishment.
CO
Candice Oakley
Mar 19, 2026
1.0
Free cone day is not honored at this location. They require purchase of a food item. Their food here is terrible so I did not want to purchase food. We left without any cones.
JC
Jerry Crane
Feb 18, 2026
5.0
Great food and the service was friendly. I have visited many Dairy Queens over the years and have to say that this one ranks up there with the best. The order was double checked for accuracy and the food was served at the perfect temperature. Part of me wonders if I wrote this much to reach some level of length for a review.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Stayton serve?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the opening hours for Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen is open from 10:30 AM to 10:00 PM, and on Friday, it is open from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru services?
Yes, they have a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly and offers booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill provide WiFi and seating?
Yes, the restaurant offers free WiFi and seating for customers.
How can I order from Dairy Queen Grill & Chill online?
You can place your order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10975/.
Are there any nearby gas stations close to Dairy Queen Grill & Chill in Stayton?
Yes, nearby gas stations include ampm, BP America, ARCO, and BP, which could be convenient if you need a fuel stop during your visit.
What nearby convenience stores are located near Dairy Queen Grill & Chill?
Nearby convenience stores like ampm and BP also offer coffee and snacks, making it easy to grab additional items before or after dining.
Are there any places for outdoor activities near Dairy Queen Grill & Chill?
Yes, Santiam Park is nearby, a great place for active life and outdoor enjoyment which customers might visit before or after their meal.
Where can I find pharmacies and healthcare facilities near Dairy Queen Grill & Chill?
Stayton Pharmacy, along with assisted living facilities like Elmcroft of Stayton and Cascades of Stayton, are nearby and provide convenient healthcare options for locals and visitors.
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