Taco Bell

3.8
1208 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3220 Gateway St in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3220 Gateway St, Springfield, OR
97477, United States

Hours

Reviews

3.8
1,208 reviews
5 stars
476
4 stars
308
3 stars
234
2 stars
68
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor customer service, including rude staff and lack of accountability for order mistakes.

Order Accuracy

Many reviews highlighted consistent issues with order accuracy, including missing items and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about it being cold, stale, or not as expected.

Pricing Concerns

Customers noted that prices were higher than expected, with some feeling that the value for money was lacking.

Positive Staff Experiences

A few employees received praise for their friendly and helpful service, creating a positive experience for some customers.
  • PA
    Peter Allcorn
    1 day ago
    5.0
    The night staff at this location are always super affable and cool. You can tell they really enjoy there job.
  • NH
    Nathan Hall
    Nov 10, 2025
    3.0
    Normally I like tacobell. We stopped here on our trip back home and the intention was to dine in but when we walked inside the a/c in the dining room was going full tilt to the point you could see your breath when you were standing there next time I'll go through the drive through
  • TW
    Tay watson
    Nov 8, 2025
    1.0
    Service was disappointing and so was the food. My friend and I ordered 2 burritos and a chicken quesadilla. Her burritos came out hard and cold while my quesadilla came not cut and folded as if it were a ball. The chicken in mine was cold and the cheese was not melted. Disappointing.
  • RR
    Ralph
    Nov 6, 2025
    1.0
    Put the beans in the burrito, dont just pretend to do so. And the beef in the taco.
  • CC
    Caitlin
    Nov 5, 2025
    1.0
    Where to start. 90 percent of customer facing employees unprofessional (this is the standard is America, so it's expected). They often forget my sauces. They skipped on the portion to a point that I think they're worse than Chipotle. I just bought a chualupa supreme, barely and beef in it or cheese, they load it with lettuce to give the illusion that it's filled. Burritos always miniature sized and lack contents. This location is of the most expensive in the market. Think about that, highest prices, lowest value. This location, management and customer facing staff are all wrong. Today is the last day that I personally purchase any food from this location. I once asked for a cup of water and the manager came down hard with (YOU GOTTA BUY SOMETHING) i eat tacobell daily. How emotionless must you be to deny water (free) to a regular? I'm just posting this for those who read and care about these things. Times are tough and companies are getting even more deceptive. It would be unfair to not mention that most people prepping food there are great (keyword most) , just not the people engaging with customers. My suggestion, the best bang for you buck would be Mohawk or main street in Springfield. Stay far away from ths location if you care about your hard earned dollars. You would think they're hoarding ingredients. At first it though it was a coincidence, or maybe just a fluke. It's not, it's systematic. This location wont see a penny from me after this day. Very thin layer of ground beef, nothing like the advertised pictures. It's as if they only put in the beef because it's required and to give the product some flavor. Charging six dollars for lettuce and tortilla is crazy work.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell in Springfield?

The drive-thru is open every day from 6:00 AM to 4:00 AM the following day.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or using the mobile app for pickup or delivery.