Subway

3.4
180 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Springfield Subway® Restaurant at 551 West Centennial Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
551 West Centennial Blvd, Springfield, OR
97477, United States

Hours

Reviews

3.4
180 reviews
5 stars
68
4 stars
33
3 stars
20
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Customers frequently complained about stale bread, poorly made sandwiches, and missing ingredients, leading to dissatisfaction with the food.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of online orders.

Cleanliness

While some reviews praised the cleanliness of the location, others noted issues with the restroom and overall hygiene.

Staff Attitude

Several reviews mentioned staff appearing miserable or indifferent, contributing to a negative dining experience.
  • RM
    Rj Murray
    Nov 20, 2025
    2.0
    They need to speak with another subway franchise owner and ask them for advice because this sandwich is atrocious. Stale bread, dry chicken, NO FLAVOR. 👎🏻
  • RL
    Rosa LaRae
    Oct 19, 2025
    5.0
    The girl who helped me had great customer service, very kind personality on Friday evening thank you I believe her name was Maria or Mariah. Quick service, friendly service!
  • GD
    Garagon Draconi
    Sep 28, 2025
    2.0
    This location seems to draw the most dissatisfied employees. Tonight was the worst experience I have ever had at a subway store. The guy who was there was complaining the whole time and mentioned that he had gone to work after an eight hour shift somewhere else and thought he was going to just relax tonight.
  • AP
    Anthony Puckett
    Sep 13, 2025
    3.0
    I had a coupon for a $7.99 Footlong. Their toaster stopped working on the customer ahead of me so they were also unable to toast my Sub. (I had to toast it at home). When I was having the sandwich built and asking for veggies on my Sub I requested extra Jalapenos. The woman making my sandwich began adding them as I had requested, however her Co-worker(most likely her lead or shift manager) looked at my sandwich and said. "That is way too many Jalapenos, you need to take some off". So she pulled about half of them off of my Sub! I was like are you kidding me, how are you going to skimp me on Jalapenos? She said that technically they are only allowed to put 6, I repeat...6 jalapenos on a Footlong. She also mentioned that since I was using a coupon they couldn't add any more. I had been using the app lately because of the deals and points. But my sandwiches have been really light and mostly bread when I order them online and cannot basically supervise the person building my Sub to ensure they add the right amount of ingredients I prefer. I assumed that if I went in there in person I could get a sandwich that had some weight and not be lacking in the ingredients I want. I know how to use the app( I request "More" when I want extra. I was thoroughly disappointed in how much Subway has changed. Their higher prices and how much they are worried about putting more than 6 Jalapenos on my Sub makes me want to go to Jersey Mike's.
  • AS
    Alexander Stokes
    Aug 30, 2025
    1.0
    Took 30 min got 1 sandwhich

Frequently Asked Questions About Subway

What is the address of the Subway restaurant located at Centennial Shopping Center in Springfield?

The Subway is located at 551 West Centennial Blvd, Lane, Springfield, OR, 97477, inside the Centennial Shopping Center.

What are the operating hours for the Subway at 551 West Centennial Blvd?

This Subway location is open daily from 8:00 AM to 9:00 PM.