Subway

3.3
255 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Springfield Subway® Restaurant at 4270 Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4270 Main Street, Springfield, OR
97478, United States

Hours

Reviews

3.3
255 reviews
5 stars
98
4 stars
49
3 stars
22
2 stars
13
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or inattentive to customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly made sandwiches.

Staffing Issues

Several reviews mentioned being understaffed, leading to long wait times and overwhelmed employees.

Food Quality

While some customers praised the food quality, others complained about poorly made sandwiches and inconsistent portion sizes.

Cleanliness

There were mixed reviews on cleanliness, with some customers noting dirty conditions in the restaurant.
  • BB
    Bugg
    2 days ago
    5.0
    Delicious sandwich
  • DT
    Dusty Thomas
    Dec 22, 2025
    3.0
    It took them a while to even acknowledge that I was even standing there. Then the girl came out and she acted like I was disturbing her.
  • KK
    Kels
    Nov 25, 2025
    1.0
    I came to this location at 10 AM to get a sandwich. The lady had no customer service. She literally never acknowledged me once I said hello she ignored me. The worst customer service ever.
  • JB
    Jack Burnett
    Aug 30, 2025
    1.0
    Really confused about the menu advertise the hot honey sandwich but they don't have it anymore
  • AV
    Ashleigh Villafane
    May 15, 2022
    1.0
    Do not order online and expect it to be ready on time. I placed an order, waited 15 min, got the notification it was ready, and went in to grab it, except there was nothing in the "online order" rack. Took 5 min for the staff to look up from the drive thru order they were making, and once acknowledged, they said they hadn't started it! They did not apologize, just said, "yeah, got really slammed." Once they finally started the order, they broke the knife they were using and never tried to find another knife. So after an extra 27min passed the "ready" notification, they tossed the bag of 2 sandwiches on the counter, no apology, not even eye contact. When I get home & my husband and sit down to eat, the sandwiches are a complete mess, oozing condiments despite saying to go light on it, and most of the toppings were falling out. I wish I could say I'm surprised, but this was the 2nd chance I gave this location, I will not give a 3rd. They need to either eliminate the drive thru or online order, because this location obviously cannot handle all options.

Frequently Asked Questions About Subway

Where is Subway located in Springfield, OR?

Subway is located at 4270 Main Street, Lane, Springfield, OR 97478, US.

What are the operating hours for this Subway restaurant?

The Subway at 4270 Main Street is open daily from 10:00 AM to 9:00 PM.