Subway

3.4
175 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Springfield Subway® Restaurant at 5630 Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5630 Main Street, Springfield, OR
97478, United States

Hours

Reviews

3.4
175 reviews
5 stars
63
4 stars
42
3 stars
16
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and negative attitudes from employees.

Food Quality

While some customers praised the food as fresh and tasty, there were numerous complaints about stale bread, incorrect orders, and food safety issues.

Operational Issues

Frequent complaints about the store closing before posted hours, slow service, and long wait times for orders were noted.

Staff Attitude

Several reviews highlighted a lack of professionalism and friendliness among staff, with some customers feeling disrespected during their visits.

Inconsistency

Customers expressed frustration over inconsistent service and food quality, with experiences varying widely from visit to visit.
  • SE
    Skylar Elliott
    Nov 18, 2025
    1.0
    The lady with the dark long hair was so rude it was insane.
  • BB
    Brezelhörner
    Oct 2, 2025
    4.0
    My favorite Subway because of the distance to my house and I've never had a bad experience with the Staff's attitude and almost always leave with a smile, shame they have some supply issues like running out of a certain cheese types but that's a corporate problem
  • MM
    marlene myhre
    Aug 31, 2025
    1.0
    I've been to this place twice and I'm unlikely to go there again. The lady who worked there was in a very bad mood and the second time we went there she wouldn't open the door for us even though it said it was open on the website.
  • LH
    Leelyn Hallford
    Aug 26, 2025
    2.0
    Ill start off with the food was amazing, but what happened to being nice? When me and my boyfriend were ordering (both teens), the worker attending to me laughed in his face because the menu was a bit confusing with the way she was explaining it but i was apologetic when i realized i was asking for condiments too soon. Keep in mind, since we walked in this woman was extremely snotty. We got to the register after ordering our sandwiches and we had an expired coupon (didnt know was expired till she tried it) and again, laughed at us because she thought we couldnt afford it. We paid. She laughed with her coworker, giving the coworker a look and a squeal while both obviously annoyed over a mistake. Also flies would not leave me alone but i understand thats a hard issue to fix sometimes. Idk, it was good food of course but i felt bad because she was so mean for no reason.
  • TG
    Thomas Green
    Aug 16, 2025
    5.0
    Great staff / team here, enjoyed eating in

Frequently Asked Questions About Subway

What are the operating hours of Subway at 5630 Main Street, Springfield?

Subway Springfield at 5630 Main Street is open every day from 10:00 AM to 9:00 PM.

Does Subway at 5630 Main Street offer pickup and delivery services?

Yes, Subway offers both curbside pickup and delivery services for customer convenience.