McDonald's

3.3
1643 reviews
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Business Details

5701 Main St, Springfield, OR
97477, United States
(541) 972-8111
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5701 Main St, Springfield, OR
97477, United States

Hours

Reviews

3.3
1,643 reviews
5 stars
469
4 stars
343
3 stars
328
2 stars
150
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items.

Customer Experience

Several reviews highlighted poor customer service, including rude interactions and lack of accountability from management.

Cleanliness

Customers noted that the dining area and bathrooms could be cleaner, with some mentioning flies and unsanitary conditions.
  • BS
    Brahhh Shank
    Jan 1, 2026
    1.0
    Slow, unhelpful staff. Said nothing, not a single word to me just handed me my food and waited for me too leave, I sat for 30 minutes before they took my order, sat in the drive threw for 10 more and they got my order wrong. Got upset at me when I tried to go back through the drive through. Hire better staff. Everything was cold too btw
  • BJ
    Bobby Jr
    Dec 30, 2025
    2.0
    This is the worst McDonald's in terms of service that I go to because it's right next to my work. Usually takes 14 minutes for fries when I order inside
  • GS
    Garet Skelton
    Dec 30, 2025
    1.0
    Got home only to realize they didn’t put my fries in the bag, and this was the state of my Big Mac…missing an entire layer
  • TW
    Tori Werner
    Dec 18, 2025
    1.0
    I came through and got three breakfast sandwiches. Bacon egg cheese mcgriddle with no cheese and a bacon egg and cheese bagel. I also asked for a sausage mcgriddle, no egg, no cheese, add bacon. and they put cheese on it after i asked them not too
  • ZL
    zach lavoie
    Dec 14, 2025
    5.0
    Whomever made my mcdouble and put the extra pickles and mayo made me the perfect burger, they new the mission and they succeeded! It's rare you get a burger with extra pickles and mayo made to order as well as that chef did. Well done mystery chef! I hope you see this.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5701 Main St, Springfield, OR?

McDonald's at 5701 Main St is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24 hours a day, every day of the week.