McDonald's

3.5
2795 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3405 Gateway St, Springfield, OR
97477, United States

Hours

Reviews

3.5
2,795 reviews
5 stars
917
4 stars
650
3 stars
576
2 stars
246
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and helpful staff while others reported rude or unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a consistent issue with order accuracy.

Cleanliness

The location was frequently described as clean, with some customers highlighting the cleanliness of the dining area and restrooms.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times, particularly during busy hours or when using the mobile app.

Food Quality

Food quality received mixed reviews, with some customers enjoying their meals while others reported issues like stale buns and cold fries.
  • TT
    Tony
    4 days ago
    5.0
    My go to for fast lunch
  • AT
    Adeline Tooley
    Nov 9, 2025
    5.0
    This was the nicest crew of any McDonald’s we have ever been to!
  • KG
    Kelly G
    Nov 8, 2025
    1.0
    Don’t come here at night. They sat us in spot one for over 40 min now. Just waiting for chicken nuggets…. Then after me calling and talking to someone who was trying to give someone else their order. They told us our order got forgotten and asked for our receipt. The person trying to find our order was nice and had just come back from break. But I talked to other people who didn’t seem to care I guess. Long story short if you’re hungry after 2 am or get off work and just want a meal after work. You’re better off going to a sit down restaurant. McDonald’s used to pride themselves on fast service, now they hire incompetent people.
  • BC
    Brian Chase
    Oct 31, 2025
    1.0
    Got a kids meal with an extra bbq sauce and a quarter pounder. Got home. No bbq sauce and they gave me 10 piece nugget instead of quarter pounder . Ugh the worst
  • AW
    Alisa Ward
    Oct 23, 2025
    1.0
    Says they are open 24 hours and is close to a hospital where people are functioning all night. Came to drive through at 4am and was told they needed 30 minutes to switch to breakfast. Boooooooooo!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3405 Gateway St, Springfield, OR?

McDonald's at 3405 Gateway St, Springfield, OR, is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.