Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted long wait times, particularly during busy hours or late at night.
Staff Performance
Feedback was mixed regarding staff professionalism, with some praising friendly service while others noted rudeness and lack of training.
Food Quality
Customers experienced inconsistent food quality, with reports of cold or poorly prepared items.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted issues with the bathrooms.
FH
Frank Hernandez
Feb 8, 2026
1.0
Long wait, food was cold, employees need more training and to realize they are working and not out hanging with friends
TC
Tom Cocanower
Feb 8, 2026
5.0
They are always dependable. Quarter pounder with fries needed to continue our road trip.
KB
Kevin Burger
Feb 4, 2026
1.0
We generally stop at this McDonalds when we're in town. The time before we had great fries. This time we recieved a mystery soda and some substandard fries. The 20 piece chicken nuggets had 10 pieces. A call to complain resulted in being hung up on, thinking this a fluke, called a second time and was hung up on again. Everyone needs to check that thier orders are right before keaving.
AF
Alan Fraser
Jan 18, 2026
1.0
Ordered on the app, arrived before the shift to breakfast. Told they would not nake the food as they were switching over, and would not refund the order for up too 24 hours. They then refused to discuss it or offer to let me get breakfast with the money I had paid.
Took my money and gave me no food. That's straight up theft and wrong.
KP
Kelly Potter
Jan 13, 2026
1.0
I am in the hospital so I door dashed , even tho I asked for jelly and how many I wanted, none was sent.
Update McDonalds replied with a link to use to tell them about the problem, as if they can’t read, to top it off if you click the link you agree to arbitration, hey listen to McDonald’s. It’s not that serious. You just messed up. You have the information you know who I am. You can make it right I’m not gonna click anything. That is any kind of legal agreement over you not supplying exactly what I ordered. I’ll just keep telling everybody how trashy y’all are for not being able to send people what exactly they order while they’re in the hospital.
Seems really simple if somebody select something when they order and you accept the order, you deliver it to them easy enough
What are the operating hours for McDonald's at 3405 Gateway St, Springfield, OR?
McDonald's at 3405 Gateway St, Springfield, OR, is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
Can I use the drive-thru at any time at this McDonald's?
Yes, the drive-thru at this McDonald's is open 24 hours every day, allowing you to order at any time.
What payment methods are accepted at this McDonald's?
This McDonald's accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is McDonald's located at 3405 Gateway St accessible via mobile apps for ordering?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby dining options around McDonald's at 3405 Gateway St?
Nearby dining options include Pardon My Cheesesteak, IHOP, Original Roadhouse Grill, Denny's, Chick-fil-A, Café Yumm!, and Elmer's Restaurant.
Are there any convenient gas stations close to this McDonald's?
Yes, Chevron and ExtraMile are gas stations and convenience stores located nearby, perfect for fueling up before or after your meal.
What hotels are near the McDonald's at 3405 Gateway St for travelers?
Nearby hotels include La Quinta Inn & Suites by Wyndham Springfield, GuestHouse Eugene Springfield, Holiday Inn Express & Suites Eugene/Springfield-East, Super 8 by Wyndham Springfield/Eugene, and La Quinta Wyndham.
How can I use public transport to reach this McDonald's?
You can use the EmX Kruse Way station [to Gateway], which is a nearby transportation stop, to reach this McDonald's conveniently.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: