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Jimmy John's

3.9
(279 reviews)
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Business Details

3336 Gateway St, Springfield, OR
97477, United States
(541) 747-2000
https://locations.jimmyjohns.com/or/springfield/sandwiches-1483.html

About

Sandwich Restaurant

Location

Jimmy John's
3336 Gateway St, Springfield, OR
97477, United States

Hours

Reviews

3.9
279 reviews
5 stars
154
4 stars
54
3 stars
14
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the quality and freshness of the sandwiches, including complaints about skimpy portions and incorrect orders.

Service Speed

While some reviews praised the quick service, many others highlighted slow service and disorganization, particularly during busy times.

Staff Attitude

Customer experiences with staff varied widely, with some noting friendly and helpful service, while others reported indifference or rudeness.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall restaurant environment.

Pricing

Customers expressed concerns about high prices relative to the quality and quantity of food received.
  • DL
    Devin Lee
    6 days ago
    5.0
    Normal Jimmy John’s food is solid but nothing spectacular. You’ll get the solid sandwich you expect as a Jimmy fan. Great service was the key take away. The staff was thoughtful friendly and fast. Everything you’d hope they would be!
  • DR
    Devin Richey
    Jan 20, 2026
    1.0
    Ordered a sandwich through DoorDash and opened it up to realize it was incredibly bare.. felt like I was eating nothing but bread and tomatoes.. I’m not normally one to post a review but this certainly doesn’t look like the pictures 🤭
  • BB
    britton bowen
    Dec 4, 2025
    4.0
    It’s jimmy johns, you know what you are going to get. This location was clean and the staff were friendly
  • PE
    Pimpin8 EZ
    Nov 11, 2025
    1.0
    Wasted my money on a ceaser chicken wrap it was 90% crouton dust it was super salty
  • RR
    RWR Ranch
    Oct 28, 2025
    1.0
    That was one of the worst JJ sandwiches I have had. Bread hard not fresh and someone chopped up the bitter part of the lettuce in the sandwich. Ya cannot use the bitter part. Week before I had JJ in Grants Pass and that was light-years difference. Soft bread, good flavor.
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