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Five Guys

4.4
(1941 reviews)

Business Details

3266 Gateway Blvd., Springfield, OR
97477, United States
(541) 654-0780
https://restaurants.fiveguys.com/3266-gateway-blvd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3266 Gateway Blvd. in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3266 Gateway Blvd., Springfield, OR
97477, United States

Hours

Reviews

4.4
1,941 reviews
5 stars
1,165
4 stars
495
3 stars
169
2 stars
50
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and worth the price, though some experienced issues with soggy or undercooked items.

Service Issues

While many reviews highlighted friendly and accommodating staff, there were notable complaints about rude service and order mistakes.

Pricing Concerns

Several customers expressed that the prices are high for fast food, with some feeling the quality did not justify the cost.

Atmosphere

The restaurant atmosphere was described as welcoming and upbeat, though some found it too loud or uncomfortable.

Cleanliness

Most reviews indicated that the restaurant was clean and well-maintained.
  • DD
    dysfunctional_ deviant
    Jan 18, 2026
    5.0
    The BEST fries, they're so good. Amazing milkshakes and great burgers too! Not too greasy, but still feels like a treat!
  • KJ
    K.H. JONES
    Dec 7, 2025
    3.0
    Expensive but tasty
  • JL
    Jeri Lynch
    Nov 30, 2025
    5.0
    Juicy, hot, melted cheese goodness. Thats all I gotta say.
  • SP
    Suanne Palazzolo
    Oct 7, 2025
    1.0
    Went in with my husband and kid yesterday for lunch. Clearly ordered my food with a large extra fry. Left a $6 tip before waiting for my food. They left out a large fry I clearly asked for and I offered to buy another for myself. The guy was rude and questioned me asking for a large fry then the employees decided to snicker back and forth and act like I didn’t deserve good customer service. I waited for my large fry as I watch my family eating from a distance. I got served soggy uncooked fries loaded with salt. As I went back to ask for good fries they didn’t even say sorry just snickered again. As I was waiting for fries first in line I watched as the first batch of fries came out and they served them to the ones behind me in line. I asked why I didn’t get served they said they needed a special pan for my fries but I wondered why they didn’t have that pan ready when they knew I needed less salted fries and to be cooked fully. Leaving me to standing waiting for fries for my dinner while my family I let them eat theirs so it wouldn’t go cold while I waited, but I sure did eat a cold burger after my wait. Not to nice not even a I’m sorry or sympathetic to what I just experienced for my $46 lunch out at a burger joint. I love the one on gateway never had a issue. I won’t be back to this one for sure.
  • JJ
    Joanna Jameson
    Sep 28, 2025
    4.0
    Great as usual- but heavy on the Cajun seasoning on my fries, couldn't eat them

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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