Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3266 Gateway Blvd. in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,932 reviews
5 stars
1,158
4 stars
494
3 stars
168
2 stars
50
1 star
62
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the burgers and fries, noting them as delicious and worth the price, although some reported issues with soggy or undercooked items.
Customer Service
Service quality varied; many reviews highlighted friendly and accommodating staff, while others reported rude behavior from certain employees.
Pricing
Many customers found the prices to be high for fast food, with some expressing that the quality did not justify the cost.
Atmosphere
The restaurant atmosphere was generally described as welcoming and upbeat, though some noted issues with noise levels and cleanliness.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect orders.
- SPSuanne PalazzoloOct 7, 20251.0Went in with my husband and kid yesterday for lunch. Clearly ordered my food with a large extra fry. Left a $6 tip before waiting for my food. They left out a large fry I clearly asked for and I offered to buy another for myself. The guy was rude and questioned me asking for a large fry then the employees decided to snicker back and forth and act like I didn’t deserve good customer service. I waited for my large fry as I watch my family eating from a distance. I got served soggy uncooked fries loaded with salt. As I went back to ask for good fries they didn’t even say sorry just snickered again. As I was waiting for fries first in line I watched as the first batch of fries came out and they served them to the ones behind me in line. I asked why I didn’t get served they said they needed a special pan for my fries but I wondered why they didn’t have that pan ready when they knew I needed less salted fries and to be cooked fully. Leaving me to standing waiting for fries for my dinner while my family I let them eat theirs so it wouldn’t go cold while I waited, but I sure did eat a cold burger after my wait. Not to nice not even a I’m sorry or sympathetic to what I just experienced for my $46 lunch out at a burger joint. I love the one on gateway never had a issue. I won’t be back to this one for sure.
- JMJessica MinjockSep 28, 20251.0The worst burger I’ve ever had, cold, soggy and falling apart.
- JJJoanna JamesonSep 28, 20254.0Great as usual- but heavy on the Cajun seasoning on my fries, couldn't eat them
- OFOlson and friendsSep 22, 20255.0I came in Monday afternoon and the atmosphere was super upbeat and welcoming, the young man at the register knew his stuff and and the young man on the grill was getting down to some tunes, had an employee running around cleaning up and stuff, was just a really welcoming environment! Definitely coming back here again
- DSdelta shahanSep 14, 20255.0Friendly Professional, Amazing and GREAT burgers
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Where is Five Guys located in Springfield?
Five Guys is located at 3266 Gateway Blvd., Suite 103, Springfield, OR 97477.
What are the opening hours for Five Guys in Springfield?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
Can I order delivery from the Five Guys at 3266 Gateway Blvd.?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Does Five Guys offer any customization for their burgers and milkshakes?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment methods does Five Guys in Springfield accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Five Guys Springfield location wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Are there any nearby parks or outdoor areas near Five Guys where I can relax before or after eating?
Yes, Silver Falls State Park is a nearby park where you can enjoy outdoor activities before or after your visit.
What other dining options are close to Five Guys on Gateway Blvd.?
Nearby dining options include Panda Express, KFC, Taco Bell, Lucky Buffet, China Sun Buffet, and Hacienda Amigo Mio, offering a variety of cuisines.
Are there any convenient services near Five Guys for entertainment or personal care?
Yes, nearby you can find nail salons like Nails Now, tanning salons such as Next Generation Tanning and Tan Republic Springfield, and coffee shops like Dutch Bros Coffee and Starbucks.