Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
1,461 reviews
5 stars
1,112
4 stars
192
3 stars
70
2 stars
38
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, others report instances of poor service and long wait times.
Drink Quality
Most customers enjoy the drinks, noting consistency and flavor, but some have experienced issues with incorrect orders or drinks that lack flavor.
Speed of Service
There are frequent complaints about slow service, particularly during busy times, with some customers reporting long wait times even with few cars in line.
Atmosphere
The atmosphere is generally described as friendly and welcoming, with many customers appreciating the positive vibes and cheerful staff.
Mobile Ordering
While some customers appreciate the convenience of mobile ordering, others have noted issues with drinks being prepared too late or incorrectly.
- ABAsim Billoo2 days ago5.0Came here for the protein latte and I’ll tell you this I’ll never go back to Starbucks
- LWLeisha WharfieldNov 9, 20255.0Twenty-four hours a day, I can drive over to Gateway for a latte, thank you!
- BMBrittany McCahanNov 7, 20255.0Always the best place to go! Prices are getting a little steep, but I'll always prefer it over others.
- JCJacob CummingsOct 26, 20254.0Their drinks are always great. However this location. Seemed VERY TENSE this particular day. The service was good. But not Great. I usually go through Sutherlin DB and the 2 different locations are night and day when it comes to "having a good time while at work" if you understand my meaning..
- BSBo SharpeOct 23, 20251.0It feel it's important to note that for this whole interaction there was only three people, me and the two employees; no other customers. Went to the walk up window to grab a drink and started looking at the menu and after a couple minutes of looking I look back down into the shop in hopes of getting someone's attention, because even though I'd been there a few minutes already, no one had acknowledged me. I tried to make eye contact with one of the employees, who are both going about like I'm not there, once I did make eye contact they just looked away at the clock and continued cleaning. At that point I decide they were ignoring me intentionally and just walked away. 0/5 costumer service.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 3256 Gateway St.?
This Dutch Bros Coffee location is open 24 hours a day, 7 days a week.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery; however, curbside pickup is available at this location.
Can I order Dutch Bros drinks ahead of time using an app?
Yes, you can order ahead using the Dutch Bros app available on both iOS and Android devices.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for acceptance of personal checks.
Are there any sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What nearby restaurants can I visit before or after enjoying a drink at Dutch Bros Coffee?
Nearby restaurants include KFC, Taco Bell, Panda Express, China Sun Buffet, Five Guys, Lucky Buffet, Gateway Buffet Restaurant, and The Gateway Grill, offering a variety of dining options from fast food to American and Asian cuisines.
Are there any parks or outdoor attractions near Dutch Bros Coffee?
Yes, Silver Falls State Park, a popular park and skate park, is close by for outdoor activities before or after your visit.
What other businesses are close to Dutch Bros Coffee that might be useful for errands?
Nearby businesses include Nails Now beauty salon, AT&T Store and AT&T retail, Mattress Mania furniture store, and Premier Security for home security services.
Can I earn reward points even if I forget my phone when purchasing?
Yes, if you forget your phone, provide your phone number to the broista to earn points for that purchase. Points cannot be added retroactively without a receipt.
Do Dutch Bros Coffee locations have phone numbers for placing orders?
Locations do not have phone lines as they prefer face-to-face service at the window; orders cannot be placed over the phone.