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Dairy Queen Grill & Chill

3.8
(829 reviews)

Business Details

4708 Main St, Springfield, OR
97478-6070, United States
(541) 726-1436
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4708 Main St, Springfield, OR
97478-6070, United States

Hours

Reviews

3.8
829 reviews
5 stars
346
4 stars
231
3 stars
120
2 stars
42
1 star
90

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attentiveness.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, particularly during busy times.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Speed of Service

Service speed was inconsistent, with some customers noting quick service while others experienced long wait times.
  • BK
    Brant Kevin
    Feb 21, 2026
    1.0
    They mess up everyone's order including mine.I orders a number 11 with just ketchup but they gave me pickles and mustard.So they should drug test there employees
  • MM
    Myranda Munoz
    Feb 2, 2026
    2.0
    The food is great especially for a fast food place, but it just starts to become annoying when they are always forgetting something from the order. I get being busy and even having new staff but this happens every time.
  • CD
    Cory Dietrich
    Feb 1, 2026
    3.0
    Always good for fast food !
  • DR
    DANI REVIEWS!
    Feb 1, 2026
    4.0
    Chicken basket 🐔 is good it comes with fries,toast,and of course chicken strips. I added Sweet n spicy Sriracha at home 🏡 🌶
  • GH
    Gray Hutchason
    Feb 1, 2026
    1.0
    Seems to be the only dairy queen that charges 17$ for a basket of fries. Other locations don't do this. Employees are always incredibly rude too.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic burger & fries fast food, soft-serve ice cream, and signature shakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 9:30 PM on Fridays and Saturdays.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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