Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
820 reviews
5 stars
344
4 stars
231
3 stars
119
2 stars
41
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Consistency
Many reviews highlighted issues with food quality, such as incorrect orders, cold items, and poorly made blizzards.
Cleanliness
Several customers noted that the establishment was dirty, including sticky drink stations and unsanitary conditions.
Positive Experiences
Despite the negatives, some customers praised the food quality and quick service during busy times, indicating potential for improvement.
Customer Engagement
There were mixed feelings about staff friendliness, with some employees being described as helpful while others were perceived as indifferent or rude.
- LHleanne HolmesNov 4, 20255.0👍
- TWToshia WrightOct 19, 20255.0Fully hate are bomb
- GPGrace pollorenoSep 10, 20251.0I love this Dairy Queen. I grew up eating at this one in specific but now I'm really disappointed. Not only did we not receive fries we paid for but I also found hair in my water. I’m beyond upset with this establishment and the people who work there.
- HCHarmony CannonSep 9, 20255.0I enjoyed a Dilly Bar. I also like the Chili Cheese Dog.
- YRYuliya RitterSep 5, 20251.0During drive-through to this specific Dairy Queen; I ordered ice cream (for my son )and hamburger. I paid with cash. It is the same gentleman with the same hands handled the cash without washing his hands handled ice cream. He also touched the cone. That Ice cream was already melted and dripping all over my car before I got my hamburger. I could not allow my food to be eaten if it’s been touched by contaminated hands. it is quite a bit gross. I called to complain to the manager & response I received; “This is what we do. This is how we handle our food.”
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic burger & fries fast food, soft-serve ice cream, and signature shakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 9:30 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on major holidays such as Thanksgiving (Nov 27), Christmas Eve (Dec 24), Christmas Day (Dec 25), and Easter (Apr 5).
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering services?
Yes, the location offers drive-thru service as well as mobile ordering and rewards through their app.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, it welcomes families and kids, provides high chairs, wheelchair accessibility, seating both indoors and outdoors, and restrooms.
Where is Dairy Queen Grill & Chill located?
It is located at 4708 Main St, Springfield, OR 97478-6070, USA.
Can I find other Ice Cream shops near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen ice cream shop nearby, making it convenient to enjoy similar treats in the area.
What automotive services are located near Dairy Queen Grill & Chill?
Nearby automotive services include Reds Superior Automotive Services, Auto Body Specialties, DC Auto Repair LLC, and U-Haul Neighborhood Dealer, helpful if you need vehicle repairs or rentals during your visit.
Are there nearby places where I can shop or pick up supplies after visiting Dairy Queen Grill & Chill?
Yes, Pacforest Supply Co for logging and wood products, Kodiak Painting, LLC for building supplies, and Brandywine Fisheries for fresh fish and groceries are all nearby.
What wellness and health services are available near Dairy Queen Grill & Chill?
Jennifer Villanueva, LMT offers massage therapy and wellness services nearby, and Apria Healthcare provides home health care, useful if you want to relax or need medical services after your meal.