Buffalo Wild Wings

3.7
1707 reviews
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Business Details

2770 Gateway Street, Springfield, OR
97477, United States
(541) 393-6606
https://www.buffalowildwings.com/locations/us/or/springfield/2770-gateway-street/sports-bar-1076/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2770 Gateway Street, Springfield, OR
97477, United States

Hours

Reviews

3.7
1,707 reviews
5 stars
697
4 stars
438
3 stars
219
2 stars
133
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising attentive staff while others reported slow or dismissive service.

Food Quality

Food quality was inconsistent, with many customers noting cold, bland, or poorly prepared dishes, particularly the wings.

Atmosphere

The restaurant's atmosphere was described as lively but overwhelming, with excessive noise from TVs making conversation difficult.

Order Accuracy

Numerous complaints about incorrect or incomplete orders, especially with takeout and delivery, were reported.

Pricing Concerns

Many customers felt that the prices were high relative to the quality and quantity of food received.
  • SO
    Sami Oneil
    Nov 11, 2025
    1.0
    Make sure you double check your food if order takeout. We ordered a beer cheese cheese steak and paid extra to add mushrooms to the sandwich. When I got home it was literally just meat and bread. No onions, no peppers NO CHEESE. Oh and no mushrooms which I paid extra for. I drove over an hour there and back. I called and spoke with a manager and she said she'd refund me for the sandwich. Its been over 12 days and I still have not received a refund. So I called back and spoke to a manager and asked why I haven't received a refund yet and he was extremely rude and told me THEY DONT DO REFUNDS!!! Apparently they can only give me money on a gift card to compensate me. Why would one manager tell me they can do a refund and another manager is telling me they only do gift cards. How on earth do you only do gift cards? What if I dont ever want to eat there again? This is total BS. I will never come back to this location. I was super nice on the phone and didn't deserve the attitude I got from the MANAGER! I will be reaching out to cooperate because this is ridiculous. Maybe train your staff better to read a screen and double check the order they are making.
  • LR
    Leslie Rodriguez
    Nov 11, 2025
    1.0
    I have never felt so purposely ignored by the color of my skin in my life. Traveled around the world in the Marine Corps protecting these freedoms to come here on Veterans Day with my wife and toddler and be purposely ignored. We watched and waited for over 30 minutes as others were attended, served, and we continued to be ignored. To not cause a scene, we left. But furious is an under statement that in today’s day and age, this is still an issue.
  • CL
    Chelsea Lambrecht
    Nov 8, 2025
    1.0
    The prices for a corporate restaurant to charge compared to the quality has gotten ridiculous!! I hope they go out of business for being so greedy! Shame on Buffalo Wild Wings!!
  • JB
    Jeremy Buckmaster
    Nov 7, 2025
    5.0
    The waitress Jane was smart and very attentive. I will keep coming back.
  • JB
    Jody Bleisch
    Nov 3, 2025
    1.0
    Oh wow, we used to enjoy going here and both food and service was always descent for a chain restaurant...but in the past year, the last couple of visits it's been off the charts bad. We waited 10+ minutes after being seated to get a visit from our server and after she took our order we waited an hour for our food! Our waitress came over twice checking on us and apologizing for not having gotten served yet and even went to the kitchen to check on our food... The table next to us arrived before us, but was served their food after us. Thankfully we had the last game of the World Series to keep us entertained, and we were hungry otherwise we'd have probably walked out. I get that it was busy, but it's always been busy.... Our last visit was almost as bad, but nothing like this. Our wings were served cold and the BBQ chicken salad was some serious wilted lettuce, been in the bag way too long. Way under staffed! Our waitress was super sweet, but we felt bad for her because she was running ragged. Such a bummer :(
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Frequently Asked Questions About Buffalo Wild Wings

What kind of wings does Buffalo Wild Wings in Springfield serve?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings at 2770 Gateway Street, Springfield?

Buffalo Wild Wings is open from 10:30 AM to midnight Monday through Thursday. On Fridays and Saturdays, it opens at 10:30 AM but remains open until 1 AM the next day. Sundays it opens at 11 AM and closes at midnight with extended hours midnight to 1 AM.