Arby's

4.0
978 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4252 Main Street, Springfield, OR
97478, United States

Hours

Reviews

4.0
978 reviews
5 stars
434
4 stars
300
3 stars
128
2 stars
55
1 star
61

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted the establishment was clean, but there were complaints about unsanitary conditions in some instances.

Service Quality

Feedback on service was mixed; while some praised friendly and prompt service, others reported rude staff and long wait times.

Food Quality

Food quality received varied reviews, with some enjoying specific items while others complained about cold, sloppy, or incorrect orders.

Accessibility Issues

Several customers highlighted accessibility challenges, particularly for those with mobility issues.

Pricing Concerns

Customers expressed that some menu items were perceived as overpriced, while others appreciated the value of deals offered.
  • II
    Idk Idk
    Nov 4, 2025
    1.0
    I had suchhhh bad explosive boom booms in the bathroom and had to wipe it off with my hands because there was no toilet paper and some got on the wall
  • LH
    Lauralynn Hollister
    Oct 28, 2025
    5.0
    Very clean establishment. Friendly staff. We felt welcomed
  • NG
    Norman Gould
    Oct 8, 2025
    5.0
    The service was prompt and friendly .
  • TB
    Troy Berry
    Sep 25, 2025
    1.0
    I ordered through the app and arrived early to pick up my food. I was told I had to pick it up at the time per the app no earlier. When I requested the order to be canceled the on duty manager was unable to do that. The cancel order option in the app was the store phone # I was in and would have connected me to the manager I was speaking with. The manager suggested I place another order right then; however, I would not have gotten the in app offer resulting in my exact order costing more $. After questioning the logic of the situation with the manager from a few different perspectives I left. At no point did I get upset or raise my voice, I simply turned around and walked out. As I walked out the on duty manager began screaming at me and continued even as I entered the parking lot.
  • BB
    Brandon batey
    Sep 16, 2025
    5.0
    Arby's is awesome employees there actually care about their job and care about customers and care about doordashers much appreciated have a great day