Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the staff for being friendly, helpful, and providing excellent service.
Drink Quality
While some enjoyed the drinks, there were multiple complaints about incorrect orders and inconsistent drink quality.
Service Speed
Customers reported long wait times, especially during busy periods, which affected their overall experience.
Atmosphere
The location was noted for being cramped, making it difficult for customers to find seating or parking.
Customer Experience
Several reviews highlighted positive experiences, including acts of kindness from staff, but there were also mentions of negative interactions.
NS
Natalie Svynarchuk
Aug 19, 2025
5.0
Early coffee
DB
Deborah Bruce
Aug 17, 2025
5.0
Service was great! So was the smoothies
JW
jenni walz
Jul 21, 2025
5.0
Stop teared to get a latte and had to walk up because we had trailers. The gentleman was very helpful and friendly :-) we loved our Blended mocha drinks
DD
Dwain
Jun 21, 2025
5.0
Great staff, great 911 drink.
SB
Stacey Barker
Jun 7, 2025
1.0
Nowhere to sit, Nowhere to stand, you can't park there, you can't stand there. Excuse me I'm on a motorcycle, you don't have anywhere for me to park stand sit, no reason for me to frequent you your business or stop here again. Was asked to move my motorcycle before I had even gotten my drink. Motorcycles are not welcomed here. This is why they all go to Starbucks because they actually get a chance to sip their drink and stand around for a moment before they're told to leave the lot. If your motorcycle find somewhere else to go because they don't even want to give you the chance to get off your bike to make an order without an attitude. Well I'll give you an attitude back then, here's your review. If you haven't realized yet the customers can be just as mean ugly on the reviews as your staff is with their guests. Learn what customer service is.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including classic espresso drinks like mocha and latte, as well as Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. They also provide caffeine-free and sugar-free flavor options.
Do you offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas are happy to customize any drink according to your preferences.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for personal check acceptance.
Are there any special promotions or rewards available?
You can earn points through the Dutch Bros app, where you also receive a free drink reward on your birthday. You can collect 3 points for each dollar spent with no limit on points earned.
What are the opening hours for the Dutch Bros Coffee location at 482 E. Hood Ave., Sisters?
This location is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery or order ahead services?
Dutch Bros offers curbside pickup but does not provide delivery. You cannot place drink orders over the phone, but you can use the Dutch Bros app to order ahead with customizations.
How can I find Dutch Bros Coffee in Sisters if I'm visiting Koosah Falls or Clear Lake Resort?
Both Koosah Falls and Clear Lake Resort are nearby points of interest. You can visit Dutch Bros Coffee at 482 E. Hood Ave., Sisters, OR to enjoy drinks before or after exploring these attractions.
Are there dining options near Dutch Bros Coffee if I want to grab a meal?
Yes, nearby dining options include Cibelli's Pizza, Jen's Garden (a French restaurant), Cottonwood Cafe, La Magie, Three Finger Jack Tavern, and Spoons, which offer a variety of food and drink choices.
If I am visiting Dutch Bros Coffee, what nearby places can I explore for shopping or services?
Nearby you can find Village Interiors Home Furnishings and Design Center for shopping, several real estate agencies like Evenvold Insurance Agency and Connie Mitchell Realtor, and services like Sisters Veterinary Clinic and Revive Medical Aesthetics spa.