Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and food preparation errors.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Operational Hours
Many reviews pointed out that the location is not actually open 24 hours as advertised, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers finding it acceptable while others reported issues like cold or poorly prepared items.
KM
kay marie
2 days ago
1.0
Me and my boyfriend came in for a mcnugget meal, a quarter pounder and a smoothie. At the speaker, the man talking to us was very impatient, rude, rush-y and unclear. He sounds like he hates his job. This guy has been working at this mcdonalds for years and he just sucks at his job. As do most of the people working here. Anyway, we paid, was handed my dr pepper and were told to park in the drive thru reserve spot up front. As always at this location. Like every single time. After a few minutes of waiting, we received our food, but no smoothie. My boyfriend asked the woman politely "Ma'am I ordered a smoothie" . No response. He yelled for her a couple more times. Till she walked inside, and chit-chatted with her coworkers for a moment. We sat there for a good minute in hopes they'd bring it out, because the lady at the 2nd window had made EYE CONTACT with us in our car. We went back through the drive thru and got the smoothie. Every interaction ive had at this mcdonalds is so time wasting!
RB
Rhiannon Bockus
Nov 16, 2025
4.0
One of the best McDonald's I've ever been to. The food was hot and fresh and I barely had time to sit down and it was coming out piping hot. The restaurant was very clean and the young gentleman saw I was overwhelmed by the kiosk and helped me up front and took my order. I was very satisfied at this McDonald's. The floors were super slick when wet though. I don't eat at McDonald's much but this location was above average for sure. I almost fell not luckily I didn't. I'll be back! Keep up the good service!
CJ
cameron jordan
Nov 10, 2025
1.0
Everytime we come here the workers are disrespectful, impatient and unprofessional
SS
Sawyer Smith
Oct 25, 2025
2.0
We got at the drive though at 5:30 and we left at 5:50 we ordered 1 thing a simple burger and it took 20 minutes for 1 item that’s insane it wasn’t even busy what can I say tho it’s Macdonalds
MT
Morgan Talbot
Oct 18, 2025
1.0
Horribly ran. It says open 24 hours, it’s not. Closes at 12am, but that’s not true either because 4 different times I’ve gone there at 11-11:20 they are closed. Well, lights are on, screens are on, but they refuse to take orders and hide so you can’t see them inside. It’s weird to say the least. They are always so rude and act as though you are an annoyance and not like they are at work.
This town only has 2 options open past 10pm and they both pick and choose who they help or how late they stay open. Annoying.