Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and dismissive behavior from staff, with many customers feeling ignored or treated poorly.
Order Accuracy
A significant number of customers reported issues with incorrect orders, often requiring them to return for corrections.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often for simple orders.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
Operational Hours
Many reviews pointed out that the location does not operate 24 hours as advertised, leading to customer frustration.
JS
Joe Sloan
Dec 10, 2025
1.0
If you could give a place ZERO stars this would the place. Pull up to the drive-thru 2 cars infront on me so I pick the right lane out of the 2 choices to order from. Both cars finish their order around the same time a pull off. Now I pull up and hear. " Are you using the mobile app today. " I reply with "Not today". That was the last thing I hear while the next 3 cars in the other lane order, and pull forward. In the meantime I said umm hello?? Probably 4 to 5 times. With out warning now while the forth car is ordering I here the magic words. Order when you're ready. With a very snarky attitude. With no apologies about my wait. which seems rude since i just watch 3 pull whom pulled up after me get server be for me.While I simply finished my order. No response, I get silence. Not a any thing else for you, will that be all? Nothing. So I simply left. This hasn't been my first issue here. Definitely the last.
TB
The Barbers
Dec 9, 2025
5.0
Big lines and kinda slow,but food was fine
KM
kay marie
Nov 22, 2025
1.0
Me and my boyfriend came in for a mcnugget meal, a quarter pounder and a smoothie. At the speaker, the man talking to us was very impatient, rude, rush-y and unclear. He sounds like he hates his job. This guy has been working at this mcdonalds for years and he just sucks at his job. As do most of the people working here. Anyway, we paid, was handed my dr pepper and were told to park in the drive thru reserve spot up front. As always at this location. Like every single time. After a few minutes of waiting, we received our food, but no smoothie. My boyfriend asked the woman politely "Ma'am I ordered a smoothie" . No response. He yelled for her a couple more times. Till she walked inside, and chit-chatted with her coworkers for a moment. We sat there for a good minute in hopes they'd bring it out, because the lady at the 2nd window had made EYE CONTACT with us in our car. We went back through the drive thru and got the smoothie. Every interaction ive had at this mcdonalds is so time wasting!
RB
Rhiannon Bockus
Nov 16, 2025
4.0
One of the best McDonald's I've ever been to. The food was hot and fresh and I barely had time to sit down and it was coming out piping hot. The restaurant was very clean and the young gentleman saw I was overwhelmed by the kiosk and helped me up front and took my order. I was very satisfied at this McDonald's. The floors were super slick when wet though. I don't eat at McDonald's much but this location was above average for sure. I almost fell not luckily I didn't. I'll be back! Keep up the good service!
CJ
cameron jordan
Nov 10, 2025
1.0
Had to come back to edit this review because thats how crappy this location is. Ordered 2 ONLY ketchup ONLY pickle burgers. I received 1 only ketchup only pickle and 1 only ONION and only pickle. This place screws up every single time we go its like its on purpose. The only reason why theyre still open is because its 1/2 of the only fast food chains in silverton.