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McDonald's

3.2
(920 reviews)

Business Details

1049 N 1st St, Silverton, OR
97381, United States
(503) 873-2885
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1049 N 1st St, Silverton, OR
97381, United States

Hours

Reviews

3.2
920 reviews
5 stars
276
4 stars
177
3 stars
156
2 stars
87
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional during interactions.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty tables and unsanitary conditions.

Speed of Service

Several reviews mentioned slow service, particularly during busy times, with long wait times in both the drive-thru and inside the restaurant.

Operational Hours

Customers expressed frustration over misleading information regarding the restaurant's 24-hour service, with many reporting that it was not open as advertised.
  • CW
    Cole Williams
    Feb 24, 2026
    1.0
    Absolutely worst McDonald's there is. Employees that are supposed to be working blatantly ignore people in the drive thru at night. Came thru at 10:45 and ignored even though theres a building full of people. Oh and if you do go during the day the people who work the drive thru act as if you're a complete inconvenience to them by having them do their jobs.
  • NP
    Nicholas Phillips
    Feb 21, 2026
    2.0
    I’m not one to leave reviews but there’s a manager here maybe 2 who frequently create a horrible work environment. I can hear it in their tone when I’m simply here to enjoy my breakfast or sometimes lunch. They do nothing but yell and berate their employees. I often see these same people chatting or laughing with each other instead of helping others around them. At first I didn’t say anything and figured they’d get reprimanded for their behaviors but no one seems to care or the employees are too afraid to speak up. The manager that sticks out the most is one who comes in with very long hair and mostly speaks Spanish. Maybe her name starts with a B which is how she acts, or it has one in it. She never takes orders at the counter because she’s too busy occasionally bagging orders or yelling at the people ACTUALLY MAKING THE FOOD. She’s very unprofessional and the next time I hear this behavior I’m calling and complaining to someone who might actually do something about her. Be it the owners or 1-800 but this is ridiculous. Most people here are kind and courteous but she is a woman full of hate and a position that fits her too big. I’d rather eat in my car than listen to her yell at others instead of going in and showing them why she is a manager. She doesn’t lead by example.
  • CE
    Chelsea Eickleberry
    Feb 8, 2026
    2.0
    Check your bags before you leave, this location has a really bad tendency to leave things out. Its been happening to us almost every time now. At least theyre quick to solve it, but then we have to park and walk in to get it done every time.
  • RA
    Ron Annen
    Jan 28, 2026
    1.0
    Where do all the pennies go. If your not going to give my penny back, move the price to an even amount. $1.50, $2.00, $2.50, etc
  • AK
    Amy Kamstra
    Jan 24, 2026
    1.0
    I would like to share a concern regarding my recent interaction with Carmen. Unfortunately, the experience was unpleasant. She raised her voice at me for not ordering my meal sooner and stated that this was the reason I did not receive my full order. She also commented that I should pay closer attention to my timing. I found the interaction upsetting and felt that the situation could have been handled in a more respectful and courteous manner. I wanted to bring this to your attention so it can be addressed moving forward.

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