Dairy Queen

3.1
556 reviews
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Business Details

411 Westfield St, Silverton, OR
97381-1995, United States
(503) 873-1330
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen
411 Westfield St, Silverton, OR
97381-1995, United States

Hours

Reviews

3.1
556 reviews
5 stars
170
4 stars
103
3 stars
68
2 stars
47
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior, leading to a frustrating experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty restrooms and a filthy dining area, raising concerns about hygiene.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and overall poor preparation.

Positive Staff Interactions

Some reviews noted friendly and helpful staff members, particularly highlighting individual employees who provided excellent service.

Management Concerns

Several customers criticized management for poor oversight and lack of training, contributing to the overall negative experience.
  • MH
    Miguel Hernandez
    1 day ago
    1.0
    Waited 35 minutes for food, we were the only people inside at the time, got my money back and went somewhere else instead. Waste of time.
  • MG
    Melissa Gregory
    1 day ago
    1.0
    We went here to eat inside tonight as a family. Took about 10mins to have our order taken at the counter. Finally ordered, then we waited 30 mins before I walked up to the counter to see what was going on. The same girl with long braids tried to take my order again and I said I was just waiting for my food. She said oh, we are just waiting for your fries. Our burgers were clearly sitting there never being put on a tray. I saw several orders go out the drive thru and 5 minutes later the girl calls back to the kitchen “these people have been waiting 40 minutes where are their fries?” I asked for my money back and that took another 10 mins! Not even an apology, an excuse, nothing! Just handed me the cash and walked away. The drive thru moves but don’t come inside or you’ll be ignored and forgotten. Never coming back.
  • PW
    P Walker
    Nov 10, 2025
    3.0
    Slow, and no chocolate icecream. 😭
  • AC
    Amber C
    Nov 6, 2025
    5.0
    The food was good, and my requested modifications were perfect!
  • SW
    Sheila Whitlock
    Oct 13, 2025
    1.0
    Very disappointing. Waited forever for order. Not sure it was correct. We ate it and left. Someone in the back brought strawberries out, spilled them on floor. Took forever to clean them up. People at counter was able to see them. Very unorganized. I won't be back and will not recommend this Dairy queen to anyone.
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Frequently Asked Questions About Dairy Queen

What are the opening hours of Dairy Queen in Silverton, OR?

Dairy Queen in Silverton, OR is open daily from 10:00 AM to 12:00 AM.

What type of food and treats does Dairy Queen offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.