Dairy Queen

3.1
559 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen
411 Westfield St, Silverton, OR
97381-1995, United States

Hours

Reviews

3.1
559 reviews
5 stars
171
4 stars
103
3 stars
68
2 stars
49
1 star
168

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty restrooms and a filthy dining area.

Service Speed

Many reviews highlighted long wait times for food, with some customers waiting over 30 minutes.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer focus.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items.
  • LL
    Lori
    Dec 27, 2025
    2.0
    One of the staff was wearing gloves but not changing them. They just kept washing them. Truck stop bathroom.
  • HH
    Hannah Herschberger
    Dec 12, 2025
    2.0
    At the drive through today I was appalled at the state of the restaurant through the window. So much so that I got food elsewhere and through the DQ food away because I wasn't comfortable eating from the place. The floor had garbage all over, it looked dirty like it never gets swept or mopped. The drive through window itself was incredibly dirty. Their ice cream machine had old ice cream dripping off all the sides, and the shelving right inside the window that they set food on was filthy. I was the only person in line at the time and waited almost ten minutes for a cheeseburger and fries. I looked in the bag and the grease from the burger had soaked through the wrapper and the paper bag, and the fries were thrown in the bag upside down, and the napkins were crinkled up and thrown in making them look used. I've never seen a restaurant look so filthy from just the drive through window. I certainly wont ever be returning.
  • KH
    kaylun H
    Nov 26, 2025
    3.0
    Ordered food.. seemed like they can take an order, and forget to give a customer food without making sure all of my food was in the bag... needed to back track into the drive way just to ask for the rest of my purchase.. probably not focused on customers, but conversations that might make it complicated to fill orders correctly.
  • MH
    Miguel Hernandez
    Nov 23, 2025
    1.0
    Waited 35 minutes for food, we were the only people inside at the time, got my money back and went somewhere else instead. Waste of time.
  • MG
    Melissa Gregory
    Nov 23, 2025
    1.0
    We went here to eat inside tonight as a family. Took about 10mins to have our order taken at the counter. Finally ordered, then we waited 30 mins before I walked up to the counter to see what was going on. The same girl with long braids tried to take my order again and I said I was just waiting for my food. She said oh, we are just waiting for your fries. Our burgers were clearly sitting there never being put on a tray. I saw several orders go out the drive thru and 5 minutes later the girl calls back to the kitchen “these people have been waiting 40 minutes where are their fries?” I asked for my money back and that took another 10 mins! Not even an apology, an excuse, nothing! Just handed me the cash and walked away. The drive thru moves but don’t come inside or you’ll be ignored and forgotten. Never coming back.

Frequently Asked Questions About Dairy Queen

What are the opening hours of Dairy Queen in Silverton, OR?

Dairy Queen in Silverton, OR is open daily from 10:00 AM to 12:00 AM.

What type of food and treats does Dairy Queen offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.