Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, particularly at the drive-thru, with reports of rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent food quality, leading to dissatisfaction.
Cleanliness
While some reviews praised the cleanliness of the location, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
Pricing Issues
Customers expressed frustration over charges for sauces and other items that were previously complimentary, leading to perceptions of the restaurant being overly cheap.
Speed of Service
Feedback on service speed was mixed; some customers noted quick service, while others reported long wait times and delays in receiving orders.
CC
Christian C
1 day ago
4.0
Super fun. Lilith is super nice worker. Except she didn’t say my pleasure. That’s ok tho.
BS
Blake Stone
3 days ago
1.0
Fill the smoothie all the way and pay attention so I don’t wait
CS
Chris Shreeve
Jan 3, 2026
1.0
The hot coffee always tastes bitter and burnt like it's been sitting out forever. I think they don't really brew it fresh every hour like they're supposed to.
JT
James Torres
Dec 12, 2025
1.0
Since when does McDonald's charge for condiments such as bbq sauce or ketchup. They are now saying it's 40 cents for bbq sauce I honestly think that's B's. I think the guy that brought my food out was being lazy and didn't want to bring it out to me. I then tried to. All to talk to to the manager and I am pretty sure the same guy answered the phone. He is probably a compulsive liar. He was quick witted and it just seemed like he was lying. I was in just last week and they didn't chatge me. Be careful at this place it seems like it's starting to hire anyone I know everyone deserves the benefit of being a good person but I have always gotten BBQ for free even if they charged for it. The service is going down hill now
KF
kennedy frick
Nov 24, 2025
3.0
Everytime I come to this location there is an older lady that’s usually working the drive through and I am always met with her being rude and unfriendly. Her customer service sucks. I’m not one to usually post a review but she was rude one last time like 10times worse than ever before. She took the payment said have go to the second window, start to pull up almost to the second window (the drive through had two long lines at this point) and she’s screaming it the window to come back…how? The requires the whole drive through to move back at this point and she just keeps screaming makes us move back not even blot her window and said “now get out and come here” first of all say it in a different way where is your customer service I still don’t know what the issue was but I gave her the card again and it was fine she then all of a sudden in a nice tone says “sorry about about “ and I walk away and told her have better customer service I would’ve have had that much of an issue if I haven’t had problems with her every single time I come to this location but this time was ridiculous they could’ve taken my payment at the second window they’ve done it before. She needs to do better