Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of experiences with customer service, with some employees being friendly while others are reported as rude and unhelpful.
Order Accuracy
Multiple reviews mention issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Customers frequently complain about cold or stale food, inconsistent portion sizes, and overall poor food presentation.
Cleanliness
Several reviews highlight cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
Speed of Service
While some customers praise quick service, others report long wait times and delays in receiving their orders.
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Sarah B
Feb 16, 2026
4.0
They are always nice to me. I love the diet coke and ice cream, so they probably see me alot. But very consistent, repeatable.
TT
TBH
Feb 15, 2026
1.0
Worker was super rude. They got our order wrong and gave us sprite insead of a diet dr. Pepper, and the young lady at the window literally accused us of lying? I just don't get why, seeing as it's an easy fix. Should've listened to the reviews 😒
AA
Aydin Amparan
Feb 10, 2026
1.0
Orders on door dash took over an hour I live 10 minutes away and never even came
AJ
ANGEL BABY JMG
Jan 15, 2026
1.0
I asked for hot food and got cold stale bread, french fries were like soggy and cold. I think out of all the McDonald's I go to, this was the worst!
CC
Christian C
Jan 11, 2026
4.0
Super fun. Lilith is super nice worker. Except she didn’t say my pleasure. That’s ok tho.