McDonald's

3.4
1558 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21355 Sherwood Blvd, Sherwood, OR
97140, United States

Hours

Reviews

3.4
1,558 reviews
5 stars
510
4 stars
342
3 stars
305
2 stars
130
1 star
271

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Customer Service

Mixed reviews on staff friendliness; some customers reported rude interactions, while others praised helpful service.

Cleanliness

Concerns raised about cleanliness in dining areas and restrooms, with some customers noting dirty tables and unsanitary conditions.

Speed of Service

Inconsistent service speed; some customers experienced quick service, while others faced long wait times.

Pricing Issues

Customers expressed frustration over additional charges for sauces and perceived price increases without corresponding quality.
  • TM
    Tyller Miller
    3 days ago
    1.0
    Horrible customer service at drive-through window
  • LJ
    lalou jorgenson
    Nov 11, 2025
    1.0
    I was doing Uber eats and after I went to the after hour ls window , no one would answer. So I sat 20 min in the drive thru. They refused to give it to me there and told me to go to the window again. When I refused they refused to give me the order and Uber had to cancel it. They were rude and didn't know how to do their job nor did they know much at all about customer service. So don't go here bad food bad people .
  • CR
    Cooper Reavis
    Nov 4, 2025
    2.0
    Asked and payed for 6 piece nugget, was provided a 6 piece box with 4 nuggets inside, the Oreo flurry we ordered was also barely full. The people who work her are absolute angels but I also feel guilty eating here. Not sure how else to describe it. 2 stars for the two missing nuggets
  • JM
    J M
    Oct 20, 2025
    1.0
    Got order wrong and what I got was over cooked and salty as hell
  • TG
    Tyler Graff
    Oct 9, 2025
    1.0
    Breakfast until 11 one day, breakfast until 1030 the next day. They also cant figure out how to put sauce packs you pay for in a bag which I do not get as it is on the receipt they attach to the bag 🤷‍♂️ I understand the frustrations of running a crew who are paid poverty wages from a global, multi-billlion dollar company whose CEO is set to make 20 million dollars this year but set a time for breakfast to end and just keep it there maybe? Please? Do it for the community. Edit 10.30.25- this place never improves. Here is a photo of an untouched large fry 😂

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 21355 Sherwood Blvd?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Friday and Sunday from 5:00 AM to 11:00 PM, and on Saturday from 5:00 AM to midnight.