McDonald's

3.4
879 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
33558 Havlik Dr, Scappoose, OR
97056, United States

Hours

Reviews

3.4
879 reviews
5 stars
257
4 stars
214
3 stars
195
2 stars
84
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many reviews highlighting rude staff and poor service, while some customers noted friendly and efficient service.

Food Quality

Numerous reviews indicate issues with food quality, including cold, stale, or improperly prepared items, while a few customers praised the freshness of their meals.

Cleanliness

The restaurant is generally noted for being cleaner than other locations, although some customers reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong modifications, leading to frustration.
  • LW
    Lucas Whorton
    Jan 1, 2026
    1.0
    The manager Javier treats his staff like slaves and loves to yell at them.
  • RN
    Richardo Nakapaahu
    Dec 22, 2025
    1.0
    Customer service here is fantastic, but one of the biggest issues that with this place is that they never serve fresh food. Most of the time, our burgers are dry, salty, and look like they've been in the warmer for longer than hour. Last night I ordered right around 8:30 and when we got our order all three of our burgers were dry, crusty, salty, and looks like they tried using the sauce to make it look better.
  • PL
    Paul Liner
    Dec 3, 2025
    1.0
    Horrible customer service. Was over charged due to discount code from app not working. Manager acknowledged that I was overcharged and said he couldn’t do anything about it.
  • S
    Áine Sullivan
    Dec 2, 2025
    1.0
    Arrived at 7:00pm, all of the doors were locked, customers actively sitting at tables eating. Time on the door for the dining room says open until 10:00pm. Employees made direct eye contact with me, and simply ignored me. So I took my business elsewhere and will continue to do so. They also continuously make our order wrong, regardless of how many times we clarify for them how we'd like our order made because of allergies.
  • SW
    Shannon Williams
    Nov 13, 2025
    3.0
    We stopped for a bathroom and dessert. Food was good.... she needs to smile. She was about as warm as my McFlurry. I know they're busy with the drive thru, but sour face 😐 just doesn't cut it in customer service.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Scappoose, OR?

McDonald's in Scappoose is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at McDonald's on Havlik Dr?

The drive-thru is open every day from 5:00 AM to 11:00 PM.