Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food being cold, overcooked, or not fresh, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Cleanliness
Some customers noted that the restaurant was cleaner than average, but others reported unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were mentioned by several customers.
Atmosphere
While some enjoyed the play area for children, others felt unwelcome due to staff attitudes.
AC
Adam Clodfelter
Feb 16, 2026
1.0
Quarter pounder with cheese wasn’t cooked all the way and extremely pink in the middle. I had to throw out the burger when I got home. I also wouldn’t accept coupons that we received in the mail for a free kids, hamburgers, apples, and juice. fries were soggy, and my kids, which usually love hamburgers wouldn’t even eat the whole thing. They said it didn’t taste very good. not going back to this McDonald’s.
BG
Bart Grabhorn
Jan 30, 2026
2.0
WAY TO SALTY
SM
Sheri Mollenhour
Jan 30, 2026
5.0
Enjoy taking the grandson there for playtime.
LW
Lucas Whorton
Jan 1, 2026
1.0
The manager Javier treats his staff like slaves and loves to yell at them.
RN
Richardo Nakapaahu
Dec 22, 2025
1.0
Customer service here is fantastic, but one of the biggest issues that with this place is that they never serve fresh food. Most of the time, our burgers are dry, salty, and look like they've been in the warmer for longer than hour. Last night I ordered right around 8:30 and when we got our order all three of our burgers were dry, crusty, salty, and looks like they tried using the sauce to make it look better.