McDonald's

3.5
1490 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
37445 SE Hwy 26, Sandy, OR
97055, United States

Hours

Reviews

3.5
1,490 reviews
5 stars
493
4 stars
373
3 stars
270
2 stars
124
1 star
230

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables, floors, and play areas, indicating a lack of proper sanitation.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.

Customer Service

Numerous complaints about rude or unhelpful staff, with several customers expressing dissatisfaction with how their concerns were handled.

Food Quality

Feedback on food quality was mixed, with some customers noting cold or stale items, while others mentioned fresh food on occasion.
  • CH
    Christian Heldstab
    Dec 31, 2025
    1.0
    Messed up my order twice and had me waiting in the drive-through for half an hour
  • SD
    Spirited Encounters with Dan
    Dec 26, 2025
    1.0
    Placed a mobile order for pickup in the drive thru, once we arrived we were parked out front and waited for over 15 minutes while another parked car was served and at least 10 other cars were served. When we went in to ask where our food was, we were told they were just making it. I asked to speak to a manager who refunded our purchase but then told us to maybe not come in on a busy day if we wanted to get our food in a timely fashion. This is a totaly unacceptable response from a manager, to blame their slowness or the lost order on us choosing to come to their restaurant on a "busy day". Will not be returning to this location.
  • JT
    Jennifer Tracy
    Dec 22, 2025
    2.0
    Today is the last time. The kids play place is absolutely disgusting. When you walk in you are immediately greeted by the overwhelming smell- sort of like hard boiled eggs. Food splattered on chairs, walls, the floor. No one wipes tables down, never a clean place to sit. The floor is covered in crumbs, fries, poorly cleaned up spills and sticky spots. It’s been getting bad over time but today we walked in, looked around (couldn’t find a clean table despite 8 or so being empty), turned around and left. Either keep the place clean or take it out. This is unhygienic, and just plain gross. It does make me wonder what the kitchen looks like.
  • TC
    T C
    Dec 18, 2025
    1.0
    Food doesn't taste like fresh food, not stale just processed or lab created. Service, no one there says "thank you to their customers". Can't comment on Atmosphere, just use the drive through.
  • CD
    Cody Dawes
    Dec 14, 2025
    1.0
    The last 3 times I’ve came in and order food in the lobby it has took them 15-30 minutes for my order. Would highly recommend to anyone to not order in the lobby and just go trough there drive trough. They are too focused on the the order time for drive trough

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Sandy, OR?

McDonald's in Sandy, OR is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and pickup options?

Yes, it offers delivery, curbside pickup, same day delivery, and no contact delivery services.