Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some items being cold or stale, while others were fresh and hot.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Many customers noted that the restaurant was dirty, with unclean tables and floors, impacting their dining experience.
Drive-Thru Performance
The drive-thru was frequently criticized for being slow, with long wait times reported by multiple customers.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
NR
Nicole Renee
Feb 1, 2026
5.0
Super good burger they did the add ons and offs perfectly. It was super good.
DL
Douglas Leaf
Jan 2, 2026
5.0
I love this McDonald's, to food is always hot
CH
Christian Heldstab
Dec 31, 2025
1.0
Messed up my order twice and had me waiting in the drive-through for half an hour
DB
Dan Barton
Dec 26, 2025
1.0
Placed a mobile order for pickup in the drive thru, once we arrived we were parked out front and waited for over 15 minutes while another parked car was served and at least 10 other cars were served. When we went in to ask where our food was, we were told they were just making it. I asked to speak to a manager who refunded our purchase but then told us to maybe not come in on a busy day if we wanted to get our food in a timely fashion.
This is a totaly unacceptable response from a manager, to blame their slowness or the lost order on us choosing to come to their restaurant on a "busy day".
Will not be returning to this location.
JT
Jennifer Tracy
Dec 22, 2025
2.0
Today is the last time. The kids play place is absolutely disgusting. When you walk in you are immediately greeted by the overwhelming smell- sort of like hard boiled eggs. Food splattered on chairs, walls, the floor. No one wipes tables down, never a clean place to sit. The floor is covered in crumbs, fries, poorly cleaned up spills and sticky spots. It’s been getting bad over time but today we walked in, looked around (couldn’t find a clean table despite 8 or so being empty), turned around and left. Either keep the place clean or take it out. This is unhygienic, and just plain gross. It does make me wonder what the kitchen looks like.