Chipotle Mexican Grill

Reviews

• AM

  Alisha Meloy

  5 days ago
  1.0
  Not a Hater, just a Customer. Although we are very happy to have a Chipotle in Sandy, we are very disappointed in their Customer Service. There is one employee who stands out above the rest and I wish the others were more like him. He is very tall, soft spoken, wears glasses and is a gentle giant. But the rest of the crew are terrible. They stand around chatting and laughing while only one employee works the counter. It's sad seeing a line of customers with only one employee doing the bulk of the work. The employees act miserable and they treat their customers as an inconvenience. There is no consistency with their food portions. One girl scooped up a tiny bit of rice in our bowl so I asked for a 'little more'. She gave me two huge scoops and an attitude. One day I saw a younger man walk in, I believe he was a Manager. The employees gathered around him as they told jokes, he smiles at me and continues chatting, laughing and having fun, while I stood there waiting to be served. Every time I have gone there, which is unfortunately often, they are out of something, always. The other day they were out of taco shells. Duh! My teens love their Chipotle so we keep going, but its a miserable experience every single time. I hate that.
• SP

  Summer Paul

  Feb 19, 2026
  3.0
  The lady wasn't friendly and gave me smaller than usual portions. I've been here before without issue, maybe its just that one gal
• CC

  Cindy

  Feb 7, 2026
  2.0
  New menu but you don’t even know what’s on it? Seriously, Chipotle…. Why don’t your employees know what’s on the protein menu? Why roll out special items where the employees can’t even make it? lol. Weird business practice for sure
• BS

  Built for Speed

  Jan 31, 2026
  5.0
  Don't know about the people complaining but they made my food just as i requested. No complaints at all.
• SG

  Shelley Gerlach

  Dec 22, 2025
  2.0
  I have been to the Sandy restaurant several times now. What I've noticed is that they are very stingy with their portions. I get at least a quarter to a third less food than I do in other locations, like Happy Valley and Gresham. I think they should have less concern for their portion size, making sure to hit the handle of the spoon to knock off the excess, and more concerned about making the customer happy, or they may not have customers. Also, their food was cold.